Application Specialist

Mumbai, Maharashtra
Permanent
Full-time

17 days ago

JOB DESCRIPTIONBusiness : Industrial Solutions, IndiaJob Title : Application SpecialistReports to : Technical/ Application Development Leader, India-Sub ContinentABOUT SOLENISSolenis is a leading global producer of specialty chemicals focused on partnering with water-intensive operations to solve complex water treatment, process improvement and hygiene challenges with advanced chemical and equipment solutions for consumer, industrial, institutional, food & beverage, and recreational pool and spa water markets.Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.Headquartered in Wilmington, Delaware, USA, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis has been recognized as a Best Managed Company for 4 consecutive years and was named as 2024 Best Managed Company Gold Standard Winner.THE ROLEThe Application Specialist position is part of the Technical/ Application Development team for India Sub Continent within the Industrial Solutions business.

Full-time position, focused on providing technical and application support to the industrial water treatment customers in India.

Geographic base : Mumbai/ Pune/ Delhi NCR
Will involve extensive travel : on an average 2 weeks a month

KEY ACCOUNTABILITIES & RESPONSIBILITIESThe incumbent will primarily focus on providing technical service/ application support to the Industrial Solutions customers across India.The role will involve extensive visits to customer sites:

To monitor current conditions, understand customer needs and concerns/ challenges, if any
To identify key gaps and improvement opportunities with the current water treatment programs
To develop Solenis programs with a systematic approach that:

Will include appropriate product selections
will address current performance gaps/concerns
will deliver operational and sustainability savings
To define standards/ protocols, lead validation trials and gain customer approvals
To do periodic follow ups to ensure delivery of actual benefits (cost/performance) vs plan

As a water treatment expert, the incumbent will also be responsible to:

train and/or double work with the sales team on water & waste water treatment programs.
support sales teams for troubleshooting at customer sites
work closely with the sales, business development, marketing and R&D teams to streamline product offers, to develop savings calculators and to create value propositions for existing/ new products

EDUCATION, EXPERIENCE, AND REQUIREMENTS

A technical (engineering/ science) background is essential
10-12 years of technical service/ application development experience in the industrial water treatment chemicals industry
Good communication and interpersonal skills, ability and aptitude to build relationships
Ability to analyse and interpret data
Problem solving skills
Ability to build total cost of operations (TCO) savings calculator
Willing to travel extensively, at least 2 weeks every month

Solenis

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