Manager - Accounts Payable

• Accounts Payable Operations:

• Ensure timely and accurate processing of invoices from invoice receipt through posting to a CHC ERP
• Ensure team is promptly and accurately responding to internal customer and vendor inquiries
• Manage daily and monthly metric reporting, enhance to provide visibility into team's workload and quality of service as well as identify service level gaps and retraining required
• Promptly resolve invoice handling delays with coders and invoice approvers
• Manage quality of documentation handled by AP team, including invoice support document attachments to facilitate efficient processing for coders and approvers
• Provide reports and data as requested by leadership
• Vendor Management:

• Manage the vendor master data maintenance to ensure prompt updates, effective resolution with UHG where applicable and enable efficient invoice processing
• Manage the reconciliation of vendor statements to ensure completeness of invoice inventory; resolve discrepancies
• Team Leadership and Development

• Lead, mentor, and develop the accounts payable team, providing training and performance evaluations
• Assign tasks, set goals, and monitor the performance of accounts payable staff to ensure smooth operations
• Collaborate with process owners to implement process improvements and provide guidance on best practices
• Ensure a collaborative working environment between the accounts payable team and other departments
• Process Improvement and Automation:

• Identify process improvements to streamline accounts payable workflows and increase efficiency under direction of AP Leadership
• Execute process improvement plans as planned, escalate issues impeding successful implementation as needed
• Collaborate with IT and other impacted areas to implement and maintain accounting systems and software
• Optimize the use of accounts payable automation tools and technology to reduce manual tasks and errors
• Develop and maintain standard operating procedures (SOPs) for accounts payable processes
• Compliance and Internal Controls:

• Ensure compliance with internal policies, external regulations, and industry best practices for accounts payable
• Manage proper approval workflows for invoices, purchase orders
• Oversee internal controls and compliance, conducting audits and reviews of accounts payable transactions
• Ensure adherence to tax regulations, such as sales tax and VAT, as applicable
• Prepare reports for internal and external audits, providing support as needed
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

• Educational Requirements:

• Bachelor's degree in accounting, finance, or a related field
• CMA, CPA, or equivalent certification is a plus
• Experience:

• 8+ years of experience in accounts payable relevant experience, preferably with US and Canadian vendors
• 5+ years management
• Experience with accounting software and ERP systems with preference for prior experience in Oracle, SAP and PeopleSoft., such as SAP, Oracle, or PeopleSoft
• Technical Skills:

• Subject matter expertise in accounts payable procedures and requirements, preferable with Canadian and US vendors, effective customer service and accounting principles
• Proficiency in MS Office, especially Excel (pivot tables, VLOOKUPs, etc.)
• Knowledge of accounts payable automation tools and ERP systems (SAP and PeopleSoft)
• Leadership and Communication Skills:

• Proven solid leadership and team management abilities
• Proven excellent written and verbal communication skills
• Proven ability to collaborate across departments and with external vendors
• Proven solid problem-solving and decision-making skills
• Personal Attributes:

• Proven solid organizational and multitasking skills
• Proven ability to delegate and manage multiple and evolving priorities
• Proven to be detail-oriented with a high level of accuracy
• Proven ability to prioritize tasks and meet deadlines in a fast-paced environment
• Proven high level of integrity and professionalism in dealing with confidential information

UnitedHealth Group