IT Systems Engineer II

Chennai, Tamil Nadu
Permanent
Full-time

22 days ago

DescriptionIT Systems Engineer IIIndiaThe Opportunity:Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.For more information about Anthology and our career opportunities, please visit www.anthology.com.The Anthology Corporate IT team is focused on empowering the business by providing innovative, stable services to streamline their workflow. As IT Systems Administrator, you will support maintaining, optimizing, and reporting on corporate systems, remediating issues, and implementing improvements to the corporate systems, and being an escalation point for technical problems for end users.A successful candidate will be able to excel in a fast-paced environment while managing shifting priorities.Primary responsibilities will include:

Supporting the remediation effort of company-wide IT issues
Providing feedback and reporting to management on the status of tasks, risks, issues, and user experience with all systems
Participating in the design, development, troubleshooting, and performance analysis of software applications
Performing day-to-day operational tasks, which include incident, problem, change, release, capacity, and availability management
Creating automated tools and scripts to reduce repetitive tasks, streamline processes, and optimize system performance
Responding to problems or conducting maintenance after-hours or during weekends as well as on-call rotation to provide 24x7 incident management support
This role requires some travel between different sites to ensure resolution of issues

The Candidate:Required skills/qualifications:

BS in Electrical Engineering, Computer Science, Mathematics, IS or equivalent relevant experience
2-5 years or prior relevant experience
Experience with Active Directory, DNS, DHCP, Group Policy, and managing trust relationships
Experience with desktop imaging and managing virtual desktops
Knowledge of administering VMs through Microsoft Azure
Technical knowledge of Windows Server operating systems
Some after hours and weekend work may be required including being on-call at least once a month
Microsoft Azure Administrator, MCSE, MCITP, CompTIA A+, CompTIA Network+ or equivalent experience
Fluency in written and spoken English

Preferred skills/qualifications:

Experience with Exchange/Office365 Hybrid Deployments, SCCM in a mixed Windows/OSX environment, Crowdstrike and/or other antivirus and end-point security solutions, MSS, Unified Communications with video, SIP/VOIP telephony or Active Directory Federation Services 2.0/SAML2/Identity Management
Utilizing tools like Terraform, Azure CLI, or other IaC technologies to automate the provisioning and management of cloud resources
Experience with call center operations

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

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