Operations Staff - MWH

• Delivering shipments to the right customers
• POD/FOD/DOD/COD process…. Delivery run sheet
• Proper status code for the undelivered shipments
• To meet the EDD & to achieve the SQ targets
• Handing over of cod/dod/fod on the same day
• Undelivered shipments needs to be handed over to the supervisor
• Appointment delivery process
• Proper dress code with customer centric approach

• Timely pickup at customer place as per cut off timing
• Airwaybill execution
• Tally of shipments at the customer place as per invoice
• Ensuring relevant regulatory paperwork is collected
• Pickup sheet
• Checking the condition of the packages at the time of pickup
• Reaching location for timely connection

DHL