Job Description:About the Role· National Sales Manager are a part of the Bank's sales force, responsible for driving continuous improvement in allaspects of Sales, Specifications and Field marketing in the assigned zone with the help of Zonal Sales Manager,Regional Sales managers, Area Sales Managers and Sales Managers. This team is primarily responsible to managethe customers, service and retain them for the bank and explore new business opportunities. They monitor theirteam performance and motivate them to achieve the targets on weekly, monthly and quarterly basis.Key Responsibilities· To achieve the volume targets resulting in book growth and market share· To meet targets of key financial ratios including NIM and cost of acquisition ensuring profitability. Drive businessmix to get required NIM, yield, fee by mitigating risk· Regularly review portfolio health with Risk Team and strategize on filters for weeding out non-performing segmentsto minimize losses and NCL, within defined triggers and budget· Engagement with senior management of OEMs to build up Bank’s brand and visibility of products offered. To runjoint promotional schemes, campaigns activities at branches for improving market share and OEM penetration· To build a culture in the Sales Team for asset-led liability relationship by ensuring liability PPC (Product percustomer)· Drive dealer ecosystem by leveraging Supply Chain Finance relationships to get first right of rejection anddominance in the retail business besides the full Customer-360· Responsible for resolving transactional issues at the ground level and involvement of key stakeholders for seamlessprocessing and delivering best in class TAT· Higher penetration of digital channels to provide best customer services and improving turnaround time· Adoption of Siddhi Application to enhance efficiency in Sales Team as well as bringing discipline at last leg· Ensure compliance with conscience on all regulatory guidelines issued from time-to-time and build a culture ofcompliance adherence down the line· Responsible to increase customer retention and engagement to improve Net Promoter Score and customersatisfaction· Translate and support culture and L&D initiatives to strengthen the talent bench of the organization · Attrition to be addressed through counselling, elevation and career progression with HRDesired QualificationsOptimal qualification for success on the job is:· Graduation / Post graduation with commercial vehicle loans work experience· 15+ years if sales experience in a retail bank, financial services industry in India, along with strongCommercial Vehicles/ Construction Equipment finance industry· Sound knowledge of local market and customer base· Possessing strong customer relationship management skills , with a customer centric approachRole Proficiencies:For successful execution of the job, a candidate must possess the following:· Knowledgeo Experience of handling Sales Function in Retail Lending vertical would be preferred· Abilitieso Knowledge of industry, technology, marketing, and product trendso Knowledge of regulatory guidelines and normso Ability to conduct research and data driven insightso Ability to manage complex client situationso Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environmento Ability to handle pressure and meet deadlineso Ability to coach and mentor otherso Demonstrate exceptional leadership skills, portraying an ability to move and inspire a large salesgroup in a unified direction and visionSkills:Refer to the Job DescriptionAbout Company:Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses
