*Posting Title:* Reception*Industry:* Education*Salary:* ₹18,000 – ₹25,000*Work Experience:* 1–3 years*Summary:*We are seeking a professional and personable Receptionist to join our dynamic education institution. The Receptionist plays a pivotal role in maintaining a welcoming and efficient front office environment, serving as the first point of contact for students, parents, faculty, and visitors. This role ensures smooth day-to-day operations by managing inquiries, coordinating communications, and supporting administrative functions. A strong attention to detail, excellent interpersonal skills, and a proactive attitude are essential to uphold the institution’s reputation for excellence in service and customer experience. The ideal candidate will contribute to a positive institutional culture by fostering professionalism, organization, and approachability in every interaction.*Responsibilities:*- Greet students, parents, faculty, and visitors in a warm, professional, and timely manner.- Answer and direct incoming phone calls, manage voicemail, and relay messages accurately.- Maintain and update visitor logs, sign-in sheets, and appointment schedules.- Manage incoming and outgoing mail, packages, and deliveries efficiently.- Assist with the coordination of campus events, meetings, and appointments as needed.- Support administrative staff with data entry, filing, and document preparation.- Ensure the reception area is clean, organized, and well-stocked with necessary supplies.- Serve as a liaison between staff, students, and external stakeholders, ensuring timely communication.- Handle basic inquiries regarding admissions, schedules, and campus resources with accuracy and empathy.- Maintain confidentiality of sensitive information in accordance with institutional policies.Requirements*Requirements:*- High School Diploma or equivalent; additional certification in office administration is a plus.- 1–3 years of experience in a front desk, administrative, or customer service role, preferably in an educational or institutional setting.- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.- Excellent verbal and written communication skills in English and regional language(s).- Strong organizational and multitasking abilities with a keen eye for detail.- Professional demeanor, punctuality, and reliability.- Ability to remain calm and composed during peak hours or high-pressure situations.- Basic knowledge of school or institutional operations is advantageous.- Willingness to adapt to changing priorities and work in a fast-paced environment.
