- Need candidates with experience into customer care operations from retails banking industry.- Will be responsible to Manage End to End delivery of next gen Customer Service operations.- Should have good experience with client Interaction/management, driving financial metrices, Compliance management and transformation projects including AI, BOTS, and other new gen technologies.- Location - Bangalore- Target Companies - Bank of America, TCS, GE, Amex, Barclays, HSBC- Banking domain experience is mandatory- Team Size - 250 (ref:updazz.com)