MTS IV , Software
Panasonic View all jobs
- Pune, Maharashtra
- Permanent
- Full-time
- Design, implement, integrate, and verify solutions on the ServiceNow platform using Java Script.
- Enhance, optimize, and improve the efficiency and robustness of current software, with a particular focus on OSS integration by configuring and/or customizing telecom functionality in ServiceNow modules:
- Order Management Technology (OMT)
- Telecom Network Inventory (TNI)
- Telecom Service Operations Management (TSOM)
- Understanding of TM Forum standards leverage their comprehensive framework including Open APIs, to standardize telecom operations, enhance interoperability, and enable digital transformation.
- Develop and enhance ServiceNow workflows, business rules, UI policies, script includes, and integrations.
- Design and implement telecom order lifecycle and inventory workflows within ServiceNow
- Design and implement REST/SOAP API-based integrations with external systems.
- Collaborate with business stakeholders and cross-functional teams to gather requirements and translate them into scalable technical solutions.
- Contribute to architectural discussions and solution design for transformation initiatives.
- Collaborate with onshore and cross functional development teams, including those working on OSS for system monitoring and operational support.
- Lead development teams by overseeing junior developers, providing technical mentorship, and ensuring end-to-end ownership of solution design, development, and delivery.
- Review, evaluate, and analyse test plans and procedures for complex telecom and avionics systems.
- Support system test programs, analyse results, and improve overall system quality including Performance.
- Ensure platform performance, scalability, and adherence to ServiceNow best practices.
- Support end-to-end implementation including development, testing, deployment, and post-production support.
- Troubleshoot and resolve production issues related to implementations.
- Participate in a complete software development lifecycle using Agile methodologies.
- Bachelor’s degree in computer science/ software engineering/ electrical engineering/ electronics and communications engineering
- 8+ years of overall software development experience with expertise in JavaScript and ServiceNow development.
- Strong understanding of telecom order management, inventory processes with hands-on experience working with ServiceNow modules:
- Order Management Technology (OMT)
- Telecom Network Inventory (TNI)
- Telecom Service Operations Management (TSOM)
- Hands-on Experience in API integrations and REST/SOAP-based architecture.
- Experience working in enterprise-scale implementations.
- Awareness of telecom network lifecycle management (Order → Provisioning → Activation → Assurance).
- Excellent Verbal and Written Communication Skills.
- Willingness to work flexible hours to ensure overlap with US-based team
- Experience practicing Agile software development principles.
- Ability to travel to domestic or international locations as required, up to 10% of the time