Lead Assistant Manager

EXL Service

Noida, Uttar Pradesh
Permanent
Full-time

1 month ago

Job Description:Job DescriptionPosition Title, Responsibility LevelBusiness Analyst (B1)/Business Analyst Lead (B2)FunctionGlobal Products and PlatformsReports toManager/Sr. ManagerPermanent/ TemporaryPermanentSpan of ControlNoneLocationNoida, Center 59EXL's Global Products and Platforms organization is an exciting and dynamic software solutions group focused on building EXL's Insurance Product and related industry solutions. We emphasize innovation, world-class delivery, working in tandem with legacy and leading technologies and thinking as a competitive advantage in our markets.The position will operate for one of the P&C Insurance product and working closely with the development team. The position requires in-depth involvement in Project planning, scheduling and end to end project. Performing to match the strategy and demands of the programs is an important role to perform. This position will require use of good knowledge in documentation.Responsibilities

Planning and designing business processes
Assist in formulating recommendations to improve and support business activities
Work on system designs and business architecture
Collaborate with development and system SMEs
Support Development and Quality Assurance efforts as needed
Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces
Documenting business requirements and specifications
Ensure that all details around product development are captured in documents and stored in a structured format
Identify improvement opportunities in the product for improved customer experience

Primary Interactions

Onshore and Offshore Product Teams
Platform Business Team and Technology Team
Senior Leadership of EXL, Global Technology and Business
Delivery and Support teams within EXL
Internal & External Auditors/ISG/BCP personnel

SkillsTechnical Skills

Property and Casualty Insurance knowledge
IT Business Analysis experience
Detailed understanding of IT Project Documentation is mandatory
Experience to define scope of projects and user story articulation
Familiarity working within a project management framework
Direct client-facing / consulting experience
Time management skills, able to delivery within set timelines
Analytical and problem solving skills
Quality Assurance and Testing
Intermediate Microsoft SQL Server Management Studio
Should be able to write queries and procedures
JIRA
Experience working in an Agile environment
Familiarity working with XML, JSON a plus
Understanding of Power BI, how to create dashboards etc. (good to have not mandatory)

Process Specific Skills

Detailed understanding of Agile and Waterfall project management methodology
Insurance knowledge is preferred (P&C)

Soft skills

Excellent oral/written communication and presentation skills
Exhibit leadership skills for a project at the program level.
Good team skills and ability to work effectively with others throughout the organization
Technical aptitude
Ability to organize and manage multiple priorities in a timeline driven environment
Ability to take ownership and lead a team through multiple projects in parallel

Working Hours

9 Hours window between 9 AM and 10 PM IST or based on business needs

Education Requirements

BS / BE / MCA / MBA / PGDM
Certification in Insurance or IT Business Analysis Preferred

Work Experience Requirements

6 to 9 years overall experience
At least 4 years as Business Analyst working with Development Team

Acknowledgement (acknowledge that the information contained in this document is factual and complete)Candidate Supervisor/Manager Date

EXL Service

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