Global Logistics Specialist
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- Gurgaon, Haryana
- Permanent
- Full-time
- Logistics Coordination:
- Manage the end-to-end process of international and domestic shipments, including freight forwarding, customs clearance, and delivery.
- Coordinate with suppliers, warehouses, and carriers to schedule and monitor shipments.
- Collaborate with international partners to ensure alignment on shipping schedules and regulatory requirements.
- Facilitate clear communication and resolve conflicts or misunderstandings promptly.
- Act as the primary point of contact between internal teams, carriers, freight forwarders, and customs brokers.
- Compliance and Documentation:
- Ensure compliance with international trade regulations, customs laws, and company policies.
- Prepare and review shipping documents such as bills of lading, invoices, and certificates of origin.
- Logistics Tracking and Monitoring:
- Use tracking systems and tools to monitor shipments in real time, ensuring timely updates to stakeholders.
- Address delays, discrepancies, or other issues promptly to minimize disruptions.
- Maintain accurate records of shipment statuses and provide regular reports on progress and exceptions.
- Accurate and Timely Quoting:
- Provide accurate and timely freight cost quotes to internal stakeholders and customers.
- Analyze shipping requirements to recommend cost-effective and efficient solutions.
- Ensure quotes account for customs duties, taxes, and other fees to avoid unexpected costs
- 1-2 years of experience in global logistics operations and practices.
- 1-2 years in a customer service role.
- Proficiency in Microsoft Excel and Word.
- Familiarity with third-party small parcel and freight tracking programs.
- Strong attention to detail and adaptability in a fast-paced environment.