Senior Network Engineer Associate
Athena Health
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Install, configure, test, upgrade, and maintain network (LAN, WAN, WLAN) and security equipment in a multi-vendor environment (Juniper, Aruba,
- Palo Alto, Dell SONiC, NSX, VeloCloud, etc.)
- Participate in 24x7 on-call rotation
- Track, report, and proactively address network capacity issues based on business forecasts
- Work with third-party partners to provision site-to-site IPSEC VPNs
- Configure and utilize a variety of network management tools
- Follow IT change control best practices for predictable results
- Monitor the network ticket queue and update and escalate tickets in accordance to Service Level Agreement requirements
- Work directly with LECs and IXCs to provision and troubleshoot WAN connectivity
- Work directly with Voice team to ensure VoIP services meet or exceed all quality targets
- Work with support staff as an escalation point for all potential network issues
- Flexible to travel between Chennai / BLR / Pune during major incidents / implementations to support from on-site.
- Bachelor’s Degree with 5-8 years of relevant professional working experience
- Previous experience in a production, 24x7 environment.
- Experience with multiple network vendors (Juniper, Aruba, Palo Alto, Dell SONiC, VeloCloud, etc.)
- Fundamental understanding of TCP/IP and associated routing and switchingprotocols.
- Exposure to firewall and VPN technology (Palo Alto experience is preferred)
- Familiarity with 802.11 technologies (Aruba experience is preferred)
- Familiarity and experience with public and private cloud environments.
- Working knowledge of the Linux operating systems, ability to troubleshoot Linux network stack.
- Familiarity with structured cabling best practices and troubleshooting techniques.
- Good planning/organization capability and ability to make decisions quickly
- Strong technical aptitude and ability to research & solve complex issues independently.
- Proven ability to multitask, effective time-management & project management.
- Bonus: operating knowledge of Ansible, Git, Python, EVPN/VXLAN
- Ability and desire to learn independently as well as in a team;
- Ability to manage time well and meet multiple deadlines in a sometimes hectic environment;
- Excellent writing and communication skills.
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.