Job Title : AVP - Business Manager Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Take ownership for managing risk and strengthening controls in relation to the work you do Working Flexibly We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs. Hybrid Working Structured hybrid role: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Introduction: The Business Management team is the single point of contact for all activity related to BM activity that includes Workforce, Resource and Location Strategy, Leadership Support and Approval Governance. The Business Manager will work in partnership with Senior BM, FBPs and Lead F&BM for BUK COO Customer Care Operations on cost management priorities on behalf of their stakeholder. . Support the Finance and Business Manager in delivering the day to day agenda, reporting and providing a high quality, consistent and standardised offering across the function . Working in partnership with the Workforce CoE, provide forward looking and insightful projections for MTP, STP, Outlook, Transfers, scenario analytics. . Working in partnership with various stakeholders to source, assess, validate and report agreed metrics or KPI's. . Handling high criticality reports that includes senior leadership including Group CIO. . Support the F&BM lead and TC AE on Location strategy analysis and reporting, Hiring approvals, Vacancy review & challenge . Work with other key function partners on behalf of the Head of Business Management and act as delegate where required . Provide Strategic support to the Finance and Business Manager not limited to QBRs, MBRs, TC Weekly's, OpCo, Monthly offsite facilitation, D&I people pillar, Service Management, Vendor support, ensuring COE partners provide services as required . Supporting capacity creation, cost allocation understanding and risks & opportunities management . Work in partnership with the Finance team to ensure full alignment, accuracy and ownership of the numbers What will you be doing . Workforce Planning and Management - Support the Finance and Business Manager in providing insights & commentary of current & Outlook workforce reporting (including Capacity Creation) with clear linkages to drivers - Be the go-to SME for workforce and related financials - Own and manage planning activities throughout the year - MTP, STP, Outlooks, Transfers. Provide insights on how business strategy drives the future plan. - Ensure hiring requests align with organisational aims - Provide a regular view on workforce outlook and any opportunities or risks - Ensure best in class, efficient and robust controls are in place and maintained - Support the Finance and Business manager on engagement with AEs on current resource position and then help drive the resource strategy implementation (Payroll Mix, EOY targets, location strategy, Diversity, Talent, Succession Planning, Furloughs, Insourcing, vendor analysis etc. to drive accountability) - Provide commercial insights of Workforce MI against plan and tracking against Location and WF Strategy - Support the Transaction Cycle Operating model design across the Transaction Cycle/ Business. (inc. working alongside HR and Business with Spans and Layers / Taxonomy activity etc.) - Manage vacancies / hiring plans based on locations / aging / affordability etc. . Supplier Management: To work with finance and business to provide oversight on all spend requests. . Strategy, Insights & Leadership Support - Proactively drive production of MI using golden source data - Provide support to the Finance and Business Manager in the adherence of the day to day agenda, strategic and Adhoc assignments for Transaction Cycle AEs and their Leadership Teams, providing insights & recommendations - Support the production of the Transaction Cycle Weekly's, QBRs, MBRs, OpCo etc. . Hiring and Recruitment Management: - Reviewing Authority to Recruit (ATR) requests and assist in approving if within affordable shape. - Reporting of open ATRs, review and challenge, respond to hiring queries. - Review and assist in approving all the INTP requests. . Governance & Control - Ensure a strong governance framework is in place by ensuring that there is a regular cadence of management review meeting across all topics including but not limited to: Controls, Cost, WF, Performance, D&I - Provide stakeholders with monthly MI and insight on key WF metrics including D&I, location strategy, variance to latest plan. - Familiarise and understand the golden sources of data to drive accurate MI, assist senior BM / F&BM Lead in conversion of data into quality MI - Support F&BM in delivering to the Transaction Cycle or Function lead ensuring compliance to the group wide governance and control framework. - Actively manage stakeholder queries on governance issues. Be the go-to contact to fix ad-hoc governance issues. What we're looking for: . Highly motivated self-starter Delivers significantly on both quality and time . Drives to achieve stretching objectives . Anticipates standards required in the future and works on them now . Affluent in MS Excel, Word & Powerpoint . Strong Communication skills Skills that will help you in the role: . Strong experience in a Business Management function with an excellent understanding of working with leaders on a day-to-day basis. . Experience in operating in a multi-geographic, matrix organisation a plus, with proven ability to balance commercial, client, and regulatory needs across businesses and geographies . Attention to detail and strong organisational skills a must. . Degree qualification or equivalent experience required . Strong analytical skills, Ability to simplify complexity . Knowledge on Tableau & Alteryx will be added advantage . Ability to balance multiple critical requests from various stakeholders - driving and execute deliverables in short time frames and work with limited supervision to thrive in a challenging and ever changing environment . Ability to develop and maintain constructive relationships with internal stakeholders across all levels and geographies of the organization. . Strong Communication skills across a variety of forums and mediums. Proven ability to distil information into key messages and deliver succinctly according to audience . Willingness and ability to take ownership of issues and manage through to a successful resolution Where will you be working Noida Be More at Barclays At Barclays, each day is about being more - as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
