Analyst,SaaS Delivery - Fusion Talent Management
Oracle
- Bangalore, Karnataka
- Permanent
- Full-time
- The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
- Resource should be able to independently work on customer issues
- Functionally good in Fusion Talent Management, Security and Core HCM
- Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion Talent Management/Security/Core HCM
- Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business
- Report progress/status/risk/issues on development at regular basis.
- Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion Talent Management/Security/Core HCM modules
- Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
- Resource should be able to understand customer requirements/user stories and implement practical solutions.
- Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.
- Strong problem solving/analytical skills
- Strong customer support and relation skills
- Effective communication (verbal and written)
- Focus on relationships (internal and external)
- Strong willingness to learn new things and share them with others
- Influencing/negotiating
- Team player
- Customer focused and customer facing skills
- Confident and decisive
- Values Expertise (maintaining professional expertise in own discipline)
- Enthusiasm
- Flexibility
- Organizational skills
- Values and enjoys coaching/knowledge transfer ability
- Values and enjoys teaching technical courses
- Experience in understanding customer requirement.
- Good knowledge of business processes and application setups
- Customer facing
- Lateral thinking
- Time Management
- Good Functional expertise on Fusion SaaS applications
- Knowledge of performance tuning is a plus.
- OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.
- The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
- Resource should be able to independently work on customer issues
- Functionally good in Fusion Talent Management, Security and Core HCM
- Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion Talent Management/Security/Core HCM
- Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business
- Report progress/status/risk/issues on development at regular basis.
- Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion Talent Management/Security/Core HCM modules
- Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
- Resource should be able to understand customer requirements/user stories and implement practical solutions.
- Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.
- Strong problem solving/analytical skills
- Strong customer support and relation skills
- Effective communication (verbal and written)
- Focus on relationships (internal and external)
- Strong willingness to learn new things and share them with others
- Influencing/negotiating
- Team player
- Customer focused and customer facing skills
- Confident and decisive
- Values Expertise (maintaining professional expertise in own discipline)
- Enthusiasm
- Flexibility
- Organizational skills
- Values and enjoys coaching/knowledge transfer ability
- Values and enjoys teaching technical courses
- Experience in understanding customer requirement.
- Good knowledge of business processes and application setups
- Customer facing
- Lateral thinking
- Time Management
- Good Functional expertise on Fusion SaaS applications
- Knowledge of performance tuning is a plus.
- OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.
- Which includes being a United States Affirmative Action Employer