Application & Sales Support Engineer Fiber Laser Cutting & WeldingCompany: Technocrats Plasma Systems Pvt. Ltd.Location: Mumbai/Vasai, Maharashtra]Experience Required: 2 to 5 Years in Fiber Laser Cutting and/or Welding MachinesIndustry: Industrial Machinery / Laser Automation / MetalworkingEmployment Type: Full-Time | PermanentAbout the RoleTechnocrats Plasma Systems Pvt. Ltd. is seeking a highly skilled and motivated Application & Sales Support Engineer with hands-on experience in Fiber Laser Cutting and Welding. The candidate will play a dual role conducting live demonstrations for potential customers and providing technical solutions for quality-related issues in installed machines.This role is crucial in bridging the gap between the technical team and the sales team, ensuring customer satisfaction and successful business conversions.Key ResponsibilitiesOperate and demonstrate Fiber Laser Cutting and Welding Machines for prospective clientsCustomize and optimize laser parameters for specific customer applicationsTroubleshoot issues related to cut quality, weld consistency, penetration, spatter, or burn marksProvide technical training and after-sales support to customers and their operatorsCoordinate with the sales team to prepare and execute customer trials and application feasibility studiesSupport marketing activities like exhibitions, product demos, customer visits, and webinarsMaintain records of trials, demos, feedback, and customer queries for continuous improvementQualifications & Skills RequiredDiploma or Bachelor's Degree in Mechanical / Mechatronics / Production / Electrical / Laser Technology2 to 5 years of experience specifically in Fiber Laser Cutting and/or WeldingHands-on experience with laser power settings, focus adjustments, beam delivery, and gas settingsFamiliarity with **fiber laser systems (1 kW to 6 kW+), CNC laser controllers, optics, and laser safetyUnderstanding of material-specific cutting/welding behaviors (SS, MS, Al, Cu, Brass)Capability to interpret engineering drawings and recommend suitable cutting or welding parametersStrong problem-solving and communication skills to interact with technical and non-technical clientsWillingness to travel across India for demos, installations, and supportPreferred but Not MandatoryKnowledge of CAD/CAM, nesting software, or G-code basicsExperience with machine brands like IPG, Raycus, Max Photonics, Precitec, WSX, etc.Prior experience in customer-facing technical rolesWhat We OfferBest-in-industry salary + performance-based incentivesWork with one of Indias leading companies in laser and plasma technologies.Exposure to the latest **Fiber Laser technologies** and an innovation-driven cultureOpportunities to lead projects and grow into **senior technical or sales leadership roles**How to ApplyEmail your resume to: **[md@technocratplasma.com](mailto:hr@technocratplasma.com
