Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. Job Description At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together. This role will be based in Bangalore. Our products help professionals all over the world stay connected, informed, and productive. The LinkedIn ecosystem is about more than just job hunting. We create and support active communities and enterprise products around sales, marketing, learning, and recruiting. Our team uses a wide range of research methods across the product development lifecycle. We pride ourselves on the rigor of our work, and also encourage experimentation as we connect the dots between user insights, design patterns, and business goals. Why join the User Experience Research team at LinkedIn We have impact. We are strong partners to Design and Product, influencing at every level, from shaping early strategy, to launching new features, to measuring usability. We are creative. We value and encourage a mixed-method approach to addressing the most important and most human questions facing our teams. We are inclusive. We insist on centering trust, ethics, and equity in every aspect of our work. We thrive on feedback. We're an eclectic and experienced team--some of the best in the industry! We also love to learn with and from each other as we strive to be our best and grow in our careers. We are a strong team. We enjoy a trusting, open environment and a healthy culture of gratitude and we have fun together! We are looking for a Bangalore-based researcher to join our team. This role presents a unique opportunity to work on both internal tools and consumer-facing products, as our in-market expert. You will partner and collaborate closely with product design, product management, engineering, marketing and data science in India and the United States. Building products for the world's workforce takes a bold, diverse, empowered team - come be a part of ours. Learn more about our community at design.linkedin.com Responsibilities Take direction, but work independently. Partner with design, product, and marketing colleagues to understand business needs, and design appropriate research studies to generate user-focused insights. Design and conduct user research studies, including surveys, in-depth interviews, field studies, focus groups, and concept/prototype testing. Manage vendors and/or handle recruiting and scheduling for all research studies. Work in partnership with other researchers and organizations within LinkedIn (e.g., market research and data science) to create comprehensive and coordinated research strategies that triangulate data from different sources/methods to develop recommendations. Deliver compelling research findings with clear recommendations to a global audience. Balance foundational global research with market-specific insights where needed Balance foundational global research with the tactical needs of stakeholders in India. Qualifications Basic Qualifications 7+ years of experience in user or design research. 3+ years experience in a global organization. B.Des or M.Des degree in Psychology, Cognitive Science, Human Factors, Anthropology, Human-Computer Interaction, Design, a related field - or equivalent experience Preferred Qualifications Consistent use of UX research to influence decision makers to change product strategies and roadmaps. Proficient at building trust and confidence with stakeholders and pushing back to support better outcomes for users or customers. Ability to independently create and execute research roadmaps for large-scale, complex projects with high levels of ambiguity or complexity. Effectively measures and describes the impact of their work over time. Deep understanding of common and emerging research methods, with the ability to create multi-method research plans backed by solid rationale. Ability to analyze existing research from multiple internal and external sources to arrive at a clearly articulated, informed opinion. Experience advocating for members and customers needs within cross-functional teams by delivering effective written reports, engaging presentations, crisp summaries, interactive workshops, and visual artifacts. Consistent experience of amplifying and maturing UX practices through advocacy and thought leadership across an organization, industry, or academic discipline. Demonstrated growth mindset, adaptability, and perseverance in solving challenging problems. Suggested Skills: International UX Research Technical Knowledge of UX Research methods and practices Strong product and business acumen Strong visual, verbal, and written communication Additional Information LinkedIn is committed to fair and equitable compensation practices. India Disability Policy LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal. India Disability Policy LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal. India Disability Policy LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf India Disability Policy LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf Global Data Privacy Notice for Job Candidates This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice
