Company Overview ORRA Fine Jewellery is India's finest diamond jewellery retail chain with a network of 88 stores across 38 cities and 5 global design centres. With over 1000-1300 employees, ORRA is committed to providing customers with exquisite diamond jewellery and exceptional service. Visit our website at http://www.orra.co.in/ to learn more about our company. Job Overview We are seeking an experienced Assistant Store Manager/Store Manager to join our team at ORRA Fine Jewellery in Punjab. As the Assistant Store Manager/Store Manager, you will be responsible for overseeing the daily operations of the store, driving sales, and delivering exceptional customer service. This is a senior position that requires a minimum of 7 to 10 years of experience in the retail industry. Qualifications And Skills Minimum of 7 to 10 years of experience in a similar role Proven experience in driving sales and achieving targets Excellent communication and interpersonal skills Strong leadership and people management abilities In-depth knowledge of the retail industry, specifically in the jewelry sector Ability to analyze sales data and implement strategies for improvement Proficiency in inventory management systems Customer-focused mindset and ability to provide exceptional service Flexible schedule, including the ability to work weekends and holidays Proficiency in MS Office applications Roles And Responsibilities Oversee the daily operations of the store, ensuring smooth and efficient functioning Motivate and lead a team of sales associates to achieve sales targets and provide excellent customer service Monitor and analyze sales performance, implement strategies to increase revenue and achieve KPIs Maintain high standards of visual merchandising and store presentation Manage inventory levels and ensure accurate stock management Handle customer queries and complaints, ensuring timely resolution Develop and maintain strong relationships with customers Conduct regular staff training and performance evaluations Stay up-to-date with industry trends and competitors' activities