Senior AR Caller / AR Follow-up Executive – US Healthcare RCM
Neolytix View all jobs
- Gurgaon, Haryana
- Permanent
- Full-time
🕒 Work Mode: Work from Office
📄 Employment Type: Full-TimeAbout the RoleWe are hiring an experienced Senior AR Caller (US Healthcare RCM) with strong hands-on exposure to insurance calling, AR follow-up, and denial management.This role is ideal for candidates who actively call US insurance payers, work on unpaid and denied claims, and are comfortable handling end-to-end AR processes.If you have solid experience in US insurance follow-ups, denial resolution, and appeals, this role is for you.Key ResponsibilitiesPerform insurance follow-up calls with US payers for unpaid & denied claimsWork on denial analysis and resolution, including:No AuthorizationDuplicate / Bundled / InclusiveCOB (Coordination of Benefits)Medical NecessityTimely FilingNon-Covered ServicesCheck claim status via payer portals & live callsTake corrective actions such as:ResubmissionsAppealsDocumentation requestsCoordinate with coding & billing teams to fix claim errorsPerform eligibility & benefit verification when requiredPost ERA/EOB and update payment details accuratelyMaintain accurate call notes and follow-up documentation in the systemEnsure compliance with HIPAA and internal quality standardsRequired Skills & Experience2+ years of hands-on experience as an AR Caller / AR Follow-up ExecutiveStrong insurance calling experience (US Healthcare)Practical knowledge of:AR Follow-upDenial ManagementAppeals & ResubmissionsExperience working with Medicare, Medicaid, and Commercial payersFamiliar with EOB/ERA posting and claim lifecycleGood English communication skills (voice role – mandatory)Comfortable working in targets-driven AR environmentGood to Have (Not Mandatory)Exposure to multiple specialties (Physician / Hospital AR)Knowledge of credentialingExperience with US healthcare billing software / EMRWhy Join Us?Stable US Healthcare RCM processOpportunity to work on complex denials & payer interactionsSupportive team environmentCareer growth in AR & Revenue Cycle ManagementCompetitive salary + performance incentivesPowered by JazzHR