
IN-Associate_Faas Operation_ FAAS Operation_IFS_Gurgaon
- Gurgaon, Haryana
- Permanent
- Full-time
- Responsible for identifying and review of internal controls in the process of management reporting and mitigating risks with standardised and improved ways of working
- Develop & monitor all key performance indicators for the smooth functioning of team and maintaining high standards
- Review key reports related to CFO deck/Governance Deck that are there in the normal course and lead necessary operational calls.
- Periodic review of entire function with Experienced Associates.
- Ensuring timely compliances are done and results are 100%.
- Exercising judgement within defined procedures and policies to determine appropriate action yet maintain any exception if it comes,
- Contribute to improving customer support by actively handling escalations at level 2 in appropriate manner
- Resolve sensitive, confidential issues within a limited period, consistent with established policies and procedures
- Implement new enhancements to existing processes, recommend and develop improvements and have them communicated to business before go-live.
- Manage multiple projects, activities with strong prioritization skills. · Contributing to the efforts in concluding the Audit of Clients,
- Imparting training and contributing to creation of a high performing team through providing appropriate training and guidance to the team members
- Work with team to ensure correct understanding and implementation of the business needs
- Performing the Quality Checks and Audit of entered invoices and other BAU Activities in Oracle and other tools.
- Follow-up on certain Service Managers for approvals and manage their escalations wherever needed.
- Manage Cordial Relations with client counterparts and act as first level of escalation point.
- Manage volume of AP, AR, and EM support activities and ensure that their delivery is within agreed SLA.
- Ensure that the SOP are duly reviewed and updated and followed up by the team.
- Publishing monthly BRS and updating Cash Flow Forecast with actual payments and receipts.
- Review the Vendor Creation and Update for quality checkpoints.
- Prepare Payment Proposals and transmitting them via H2H.
- Ensuring smooth operational F&A month end activities by taking necessary actions.
- Plan the workload within the team and ensure cross trainings for back-ups. · Work on necessary VAT monthly compliances.
- Participate in Operations developments and perform necessary tests before deployment.