Service Advisor
One Plus Staffing Solution
- Ahmedabad, Gujarat
- Rs. 35,000 per month
- Permanent
- Full-time
- Greet customers and understand their vehicle service needs.
- Prepare job cards and service estimates based on inspection.
- Coordinate with technicians and workshop team to ensure timely and accurate service.
- Provide updates to customers regarding job status, delivery timelines, and additional repairs (if any).
- Maintain service records and customer follow-ups.
- Explain service charges, warranty terms, and service procedures to customers.
- Ensure all customer complaints are addressed promptly and professionally.
- Promote value-added services and maintenance packages.
- Minimum 3 years of experience as a Service Advisor in the automobile sector.
- Degree or diploma in Automobile/Mechanical Engineering preferred.
- Strong knowledge of vehicle servicing processes and customer handling.
- Excellent verbal and written communication skills.
- Good computer skills (MS Office, DMS/ERP systems, email).
- Ability to manage multiple tasks and work in a fast-paced environment.
- Customer-centric attitude with strong problem-solving abilities.
- Competitive salary with performance-based incentives.
- Opportunity to work with a reputed premium car brand.
- Professional work environment and career growth opportunities.
Expertia AI Technologies