
Senior Payroll Specialist
- Gurgaon, Haryana
- Permanent
- Full-time
- Own end-to-end payroll processing for multiple countries with a primary focus on Americas and EMEA region while also supporting other regions as needed.
- Serve as the first point of escalation for payroll-related employee queries via ServiceNow, ensuring timely, accurate, and empathetic responses
- Collaborate with external payroll providers to manage processing timelines, audits, and issue resolution
- Maintain and reconcile payroll data across systems to ensure integrity and accuracy
- Support payroll transformation and implementation projects, including automation and vendor integration initiatives
- Interpret and apply statutory regulations related to tax, social security, and labor compliance across regions
- Act as a key escalation point for complex payroll issues; mentor junior team members as needed
- Liaise with internal partners in Audit, Finance, HR, and Compliance to meet reporting and control requirements
- Ensure adherence to global SOPs and participate in continuous improvement of payroll processes
- 5-7 years of payroll processing experience in a multi-country environment, with a strong focus on Americas and EMEA region.
- Deep knowledge of payroll regulations, tax laws, statutory compliance, and social security across multiple countries; exposure to APAC payroll is a plus
- Proficiency in systems like Workday.
- Hands-on experience with ServiceNow for payroll query management and routing
- Strong data accuracy, analytical thinking, and attention to detail
- Advanced Excel skills and confidence working with the full Microsoft Office Suite
- Proven ability to collaborate effectively across functions and levels within a global matrix environment
- A proactive, solution-oriented mindset with a strong willingness to learn and contribute beyond core responsibilities
- A high sense of ownership, adaptability, and eagerness to grow in a fast-evolving global payroll landscape
- Professional certifications such as CPP, GPM, or country-specific payroll certifications are an advantage
- Joining a global HR operations team that supports a global, growing company and plays an integral role in end-to-end employee lifecycle processes.
- A strong commitment to your personal and professional development
- Leaders guided by our Leadership Principles, fostering growth and trust
- A culture that values and celebrates the unique person you are
- Hybrid work culture that values well-being and work-life balance
- The long-term thinking of a foundation-owned company with sustainability at its core
- Access to global projects and international collaboration
- Learning and development opportunities, including LinkedIn Learning
- Mental health support and flexible, hybrid work arrangements
- A supportive culture focused on wellbeing, sustainability, and innovation