Lead Assistant Manager

EXL Service

Noida, Uttar Pradesh
Permanent
Full-time

24 days ago

Job Description:This role involves working to support senior leadership of EXL and its purpose is to manage POD initiatives as well as administrative goings-on of the leadership office, offering administrative and secretarial support while managing internal communications with supply of relevant reports at quick turnaround time. Additional adhoc projects, presentation & project management task to be managed.Key Accountabilities

General administration and arrangements
Scheduling meetings and completing tasks with relevant stakeholders
Handling responsibilities related to client/senior leadership visits
Handling bills and budget

Skills and Knowledge

Being able to balance competing needs, excellent time management, strong customer service and engagement capabilities, as well as networking skills.
Demonstrated ability for upskilling quickly in knowledge of the organization’s applications and tools, an understanding of governance and the corporate culture and language of the business, and corporate processes and procedures
Experience of managing an office of a senior leader in an BPO/KPO environment
Highly proficient skills in Word, Excel and PowerPoint
Excellent written/oral communication skills

Role Competency Summary

Agile approach
Teamwork
Integrity and commitment
Ability to work under pressure

Specific Role Competencies

At least 3 years of relevant administrative management
Currently working in BPO/KPO as “a project management officer to a senior leader” is preferred.

EXL Service

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