As an Amazon Account Manager - Client Success Representative at DataFuel, your primary mission is to retain, train, and support clients in achieving their sales and advertising goals through strategic use of the DataFuel platform.Key Responsibilities- Onboard new clients and provide comprehensive training on the DataFuel platform.- Serve as the main point of contact for assigned clients, building strong, long-term relationships.- Monitor client performance within Amazon Ads using DataFuel, identify opportunities, and recommend actionable strategies.- Review key performance indicators (KPIs) including ACOS, ROAS, sales growth, and campaign efficiency.- Conduct regular performance review calls to share insights, optimization strategies, and results.- Collaborate closely with the internal performance team to troubleshoot issues and support client objectives.- Ensure measurable client results that drive renewals, upgrades, and long-term retention.Ideal Candidate- 13 years of experience in Amazon Ads, Account Management, or Client Servicing (agency or SaaS experience preferred).- Strong working knowledge of the Amazon Advertising Console (Sponsored Products, Sponsored Brands, and Sponsored Display).- Excellent communication, presentation, and client relationship skills.- Analytical mindset with proficiency in data handling through Excel or Google Sheets.- Ability to simplify and communicate complex insights effectively.- Self-motivated and proactive, with a strong focus on client success and growth.Youll Excel in This Role If You- Are passionate about helping clients achieve measurable growth.- Take full ownership of client satisfaction and business outcomes.- Enjoy teaching clients and simplifying strategic tools and concepts.- Balance empathy with accountability, earning client trust through consistent results.
