Overview This role will lead an R&D GBS Technical Market Analysis team out of Hyderabad and be responsible for coordinating and managing scientific and technical desk research activities for new idea feasibility analysis and support the process of claim substantiation. This role will support the overall Technical Market Analysis capability and serve as a central access point to in-market R&D teams for the provision of accurate and relevant research outputs. Responsibilities Functional Responsibilities Act as a POC (point of contact) for R&D Technical market analysis delivery to in-market R&D teams Engage with in-market R&D leads in scoping the initial problem and defining key questions to frameup the research. Lead team in the drafting of technical ingredient-claim landscapes understand linkages between ingredient composition, clinical data, dosage, desirable benefit or claim areas. Understand and correlate ingredient science, clinical data, functionalities, and associated benefits or mechanism of actions and identify relevant scientific references for claim substantiation. Pharma/Life Science/ Food and Beverage/Health and Nutrition/ CPG industry knowledge with system level thinking and ability to cross reference other industry insights to shape the content that research team puts together. Manage team workload and provide subject matter or technical expertise to support in daily execution of high complexity research activities when necessary conduct project deliverable reviews to identify and correct gaps in the research or expected outcomes, actionable insights and recommendations for the stakeholders. Foster and leverage working relationships with other GBS Technical Market Analysis teams in Hyderabad, and other GBS R&D Capabilities, when required. Train, mentor, and manage GBS teams of Senior Analysts and Analysts Ensure all requests are processed, documented, and delivered within defined SLAs. Participate in required GBS governance meetings and provide reports on KPIs and SLAs as needed. Assign the appropriate resources for each project. Support in the execution and evolution of the solution as needed. Ability to multi-task and manage overall 2-3 research requests simultaneously for the stakeholders. Develop action plans and organize career path meetings to drive team motivation and increase retention rates. Identify potential areas for process improvements and employee upskilling to make recommendations to R&D GBS Leadership for continuous capability development. Visionary leader with an intent of digitizing and automating research in the future Prior experience of working in a global shared services environment or in-house claim research support or ingredient benefit science and research teams is preferred. Proven supervisory and workstream management skills working with parallel teams or functional leads in different time zones and locations Experience building a high performing and highly engaged team to stand up a R&D capability Qualifications Customized techno-commercial research experience with specific knowledge of relevant subject matter literature resources a plus (related to pharma, consumer healthcare, health, wellness or nutrition sciences, food and beverage ingredients or claims) Strong understanding of Service Management processes especially science and technology-IP-trademark intelligence, market intelligence for Pharma/Consumer Healthcare/Life Science/ Food and Beverage/Health and Nutrition/ CPG/FMCG or research support for claims substantiation work Decode the business problem and align with the expected outcomes to answer the key questions for senior stakeholders with advanced analytical research skills to discover insights that will guide strategic decisions. Ability to supervise and manage time effectively across multiple priorities and projects requiring a high degree of organizational and communication skills to ensure requests are delivered in a timely manner Knowledge of technical and scientific literature research and analysis tools such as PubMed, Scopus, Orbit, etc., Knowledge of accessing and analyzing information from Monographs and Pharmacopoeias Experience of handling min. team of 3-4 individuals or have 3-4 Direct Reportees Masters/PhD (Preferable: Life Sciences, Pharmaceutical Sciences, Nutritional Sciences Nice to have: Food Technology, Biotechnology or related science field is desirable) Efficient oral and written communication, self-motivated, fluent in English 7-9 years of prior work experience in similar or related field
