Order to Cash (O2C) Billing Specialist

New Delhi
Permanent
Full-time

7 days ago

Our CompanyWe're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.The teamHe/She will be part of a Billing & Finance Operations team that ensures accuracy, compliance, and efficiency in all client invoicing processes. The team works collaboratively across regions and functions, combining deep domain knowledge with advanced tools to deliver a seamless billing experience. By fostering a supportive, inclusive, and performance-driven environment, we empower individuals to learn, grow, and drive impact.The roleAs a O2C Specialist, He/She will be responsible for managing end-to-end invoicing operations in line with contracts and purchase orders. He/She will ensure invoices are accurate, timely, and fully compliant with client and internal requirements. His/her role will include monitoring billing schedules, resolving discrepancies through credit notes or re-bills, and partnering closely with Sales, Finance, and Delivery teams to ensure smooth operations. He/She will also handle client queries with professionalism, support month-end reconciliations and audits, and provide insights through billing analysis and reporting on tools such as Oracle, SAP, Salesforce, and Excel/Power BI. This role is critical to driving operational excellence, enhancing customer satisfaction, and contributing to ongoing process improvements and automation.Review new contracts and purchase orders for non-standard terms and conditions and compliance and ensure that all revenue for the period is recorded and recognized according to USGAAP and the Company's revenue policyWork closely with management daily to review detailed, sometimes complex, client contracts to ensure proper project set-up, billing, and revenue recognition and maintain the accuracy and integrity of customer data filesProcess customer invoices and ensure correct billable resources, hours, and rates are generated timely and accurately for Time and Materials, Fixed Price, and Cost+ professional service engagements.Manage day-to-day revenue accounting functions including month-end close, reconciliation of revenue-related accounts, preparation of revenue deferrals, monthly analysis, and internal and external audit schedulesPartner with ERP team and other departments to streamline and automate accounting processes and transactional cycles concerning Revenue Recognition, Invoicing, and Customer management.What you'll bring

3+ years of experience in Finance/Accounting
Experience with billing labor hours a plus and working with cross-functional teams
Excellent communication and dispute-resolution skills within TAT
Hands-on experience with Oracle, SAP, Salesforce, Excel, and Power BI

About usWe're a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future.#LI-RR1

Hitachi Digital Services

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