Training Manager-Cross Sell COE
- Kolkata, West Bengal
- Permanent
- Full-time
- Prepares Sales Trainers for effective delivery, by conducting orientation to sales process and products.
- Monitors Training sessions for valuable feedback and inputs on training and also value adds to the session.
- Develops individual coaching plans and refreshers for bottom quartile agents on the floor
- Structures training plans to meet financial objectives
- Conducts exercise sessions for new and current sales employees.
- Updates and Maintain Knowledge articles and track usage.
- Develop effective tools & rebuttals basis TNI from Quality Teams
- Managerial & Leadership Responsibilities - (if applicable) : Yes