
Senior Engineer - GBS IND
- Mumbai, Maharashtra
- Permanent
- Full-time
- POD Group Lead
- Manage assigned POD and ensures delivery as per plan
- Directs and guides POD team members
- Technical day to day engagement point for AIT Owners / AIT PM for allocated AITs
- Supports identification of resource requirements to meet AIT Owner demand (skills, volume, availability) – provides this to POD Group Lead
- Manages resources within POD to ensure resources are utilised effectively to meet business demands
- Supports recruitment process (CV review, interviews etc.)
- Supports definition and creation of reporting templates as required
- Produces and provides daily and weekly reporting to POD Group Lead
- Supports updates to RAID log on a regular basis as required
- Run regular POD meetings to organise the team and share key management messages
- Escalates any issues to POD Group Lead
- Interfaces to AIT teams for day to day activities
- Works with AIT PM to deliver agreed outputs as per AIT PM plan
- Supports onboarding of AIT Team members
- Attends AIT meetings as required to make sure POD is meeting business requirements
- Maintains tracker with all technical issues to facilitate knowledge sharing and lessons learned
- Provides expert input to guide and develop the migration strategy for each AIT
- Escalates technical decisions to POD Group Lead
- Supports POD lead to maintain alignment of status and planning with CTI and APS&E
- BE/BTECH/MCA/ME/MTECH
- Microsoft SQL
- 10-12+ years
- Candidate should have knowledge in Sybase / SQL Server / Oracle technology
- At least 10+ years relevant experience
- Experience in SQL Server Troubleshooting, Performance Tuning and Query Optimization
- Experience in running large scale tech migrations and transformations
- Experience in database creation, database restores and database maintenance tasks
- Strong knowledge on database sizing, design, optimization
- Knowledge on application connectivity to database and performance considerations
- Should know how to performance test for database
- Interpersonal sensitivity and customer responsiveness with good spoken and written communication skills.