
Oracle EBS Technical/Operations Analyst
- Kolkata, West Bengal
- Permanent
- Full-time
- Analyze and resolve ERP platform issues using functional and technical expertise in a global user environment.
- Lead operational tasks, manage risks, coordinate cross-functional IT teams to resolve issues reported by business partners
- Collaborate with technical teams (DBAs, Developers, Integration specialists) and business users across incident resolution, problem management, root cause analysis and SOX activities.
- Support Oracle ERP implementations, including API-based conversions, interface handling, system customizations, and configuration tasks.
- Create SQL scripts, maintain documentation and knowledge bases, contribute to disaster recovery and automation efforts, and drive continuous improvement using lean principles
- Have three plus years of experience with Oracle E-Business Suite version 12.2.2 or greater
- Possess technical knowledge in one or more ERP EBS modules like Order management, Financials, Logistics, Manufacturing.
- Knowledge of ITIL guiding principles and expertise in ITSM (service management – incidents, problems, changes).
- IT or software certifications