Roles: User Experience Assessment, User Scenario definitions, Problem Framing, Wireframing, Prototyping, User Boarding, Usability testingResponsibilities:▪ Neutrally represent User in a project and while management deliberations▪ Continuously evaluate prospect and user needs and industry trends and serve as a conduit to Product for Product development▪ Travel to end-user sites and pilot/test locations to scout opportunities▪ Develop new tools to make effective prototypes and closer to users/ use-cases▪ Identify design shortfalls & User needs through User Researches▪ Making design + UX proposals related to functions & features▪ Delivering on project requirements & within target timelines▪ Come up with UI and UX strategies based on our target goals▪ Collaborate with other Depts. to utilize their domain expertise to ensure successful delivery on user needs & ultimately high levels of user satisfaction▪ Define & describe an architecture of a solution in context of a specific solution▪ Compile & present User needs and solution-ing to Management/ LeadershipEnd Goal: Designing friction-free UX & engineering simple-to-use connected mobility solutions through digital (App) in combination with physical (in-car).Required skills▪ Adequate skill in crafting original GUI mockup, Information architecture, storyboarding, user flows, freehand sketching, and low fidelity prototypes▪ Experience conducting a user research, including moderating▪ Experience with user-centered design methodologies▪ Experience in Solution Engineering and communicating complex user issues and use cases to development teams/ product departments▪ Deep familiarity with both quantitative & qualitative research methods including AB testing, data analytics, and user research▪ Experience analyzing some unstructured information, knowledge of visualizing, hands-on with MS Office, and Creative Prototyping tools▪ Experience interpreting user insights into potential engineering opportunities▪ Curiosity of data-based decision making and comfort working with data▪ Advance understanding of Design Thinking▪ Basic understanding of automotive systems▪ Familiarity and experience with agile development methodologiesGood-to-have skills▪ Familiarity and experience with development tools (JIRA, Miro, XD, Figma etc.)▪ Willingness to be occasionally hands-on (Telematics Hardware installation at the customer facility for POC, application testing, etc.)▪ Basic technical understanding of smartphone App dev▪ Working knowledge of behavioral analysis▪ Basic understanding of Controller Area Network protocol & Telematics systemBehavioral▪ A strong sense of urgency▪ An effective team player▪ Out of box + yes-and mindset to achieve goal▪ Critical-thinking and problem-solving skills▪ Respectable time-management skills▪ Proficient interpersonal and communication skills▪ Last but not the least, a positive attitude and an awesome sense of humorEven Better:▪ Experience conducting and moderating during a user research▪ Working knowledge of behavioral analysis and/or basic IoT data analytics▪ Willingness to travel up to 50% of the work week (in no-pandemic situation)
