Manager Program Integrity

• Overall responsibility for Program integrity & Quality activities across the KN business
• Ensuring overall compliance around SGS code of conduct, SGS code of integrity , conflict of interest, impartiality are being effectively implemented across all SBU of KN business.
• Conduct checks at random on quality of packs review/File audits for the different SBU's Certification and RBS of Knowledge and work around on the required improvements with the relevant SBU's
• Conduct the shadow audits at random for the various types of audit standards and in different locations ( announced/unannounced) for the different SBU's Certification and RBS of Knowledge and discuss on the improvements with the relevant SBU
• Report on performance of quality system/overall integrity compliance to the management of SGS for review and as a basis for improvement of overall systems as appropriate.
• Have regular meetings with the different knowledge SBU and discuss on their performance of quality/program integrity system, Their performance on relevant KPI pertaining to the SBU.
• Participate in Internal audits and Management reviews of the different SBU of Knowledge.
• Keep a close observation on our performance of the IFIA(TIC) .
• Observe regarding Impartiality and conflict of interest issues if evident in any SBU.
• Ensure full compliance with the Company's Code of Integrity & Professional Conduct and Impartiality policy and encourage others to do so.
• Collaborates with teams across business on total quality of the products and services provided by the knowledge .
• Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy
• Ensure strong communication between teams under leadership to facilitate exchange of information and in order to implement change and improvements.

SGS