Role :- Business Analyst (Banking Domain with ATM Process Expertise)EXP :- 3 - 5 yearsLocation :- Thane (WFO)# *Job Summary:*We are seeking a highly skilled Business Analyst with expertise in the banking domain, particularly in ATM processes. The ideal candidate will have a strong background in analyzing, defining, and optimizing banking workflows, with a focus on enhancing ATM operations, compliance, and customer experience. The candidate will play a key role in gathering requirements, working with stakeholders, and delivering effective solutions that align with organizational goals.---### *Key Responsibilities:*1. *Requirement Gathering & Analysis:*- Collaborate with business stakeholders to elicit, document, and analyze functional and non-functional requirements related to ATM processes.- Conduct detailed analysis of existing ATM systems, processes, and workflows.2. *Process Improvement:*- Identify opportunities to optimize ATM operations, including cash management, transaction processes, security, and uptime.- Propose enhancements to improve customer experience and streamline processes.3. *Documentation & Communication:*- Prepare detailed business requirement documents (BRDs), functional specifications, and process flow diagrams.- Communicate requirements effectively to technical and non-technical stakeholders.4. *Project Coordination:*- Collaborate with IT teams to ensure accurate implementation of business requirements.- Work closely with QA teams to validate and test solutions.5. *Stakeholder Management:*- Act as a bridge between business units, IT, and third-party vendors involved in ATM systems.- Facilitate discussions and provide clear recommendations for decision-making.6. *Regulatory Compliance:*- Ensure all ATM processes comply with industry standards, security protocols, and banking regulations.- Keep updated with trends and regulations affecting ATM operations.---### *Skills and Competencies:*- Strong understanding of the *banking domain* and end-to-end *ATM processes* (cash management, reconciliation, transaction monitoring, etc.).- Proficiency in business analysis tools such as *JIRA, **MS Visio*, or similar.- Knowledge of *ATM software, hardware integration*, and connectivity protocols.- Familiarity with regulatory and compliance requirements for banking and ATM operations.- Strong analytical, problem-solving, and decision-making skills.- Excellent verbal and written communication skills with an ability to present findings clearly to stakeholders.- Experience in *project management methodologies* (Agile, Waterfall).---### *Qualifications:*- Bachelor's degree in Business Administration, Computer Science, Finance, or a related field.- Minimum 3- 5 of experience* as a Business Analyst in the banking domain.- Hands-on experience with ATM systems or processes is mandatory.- Certifications such as *CBAP, **PMP*, or domain-specific certifications are a plus.---### *Preferred Experience:*- Knowledge of card management systems, EMV standards, and digital payment technologies.- Familiarity with fraud detection, ATM security measures, and PCI DSS compliance