
System Analyst - Salesforce
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Analyze requirements and provide accurate effort estimations for new features and enhancements.
- Architect and build scalable, robust Salesforce solutions using best practices and platform capabilities.
- Perform regular code reviews to ensure code quality, adherence to standards, and performance optimization.
- Participate in daily scrum calls with the customer and/or Client Success Manager (CSM) to track progress and align on priorities.
- Mentor and train junior developers, sharing knowledge and ensuring upskilling of the team.
- 7+ years of experience in writing and maintaining advanced Apex classes and triggers to implement custom business logic and automate key workflows within Salesforce.
- Develop Lightning Web Components (LWC) to create modern, responsive, and reusable user interfaces tailored to business needs on the Salesforce Lightning platform.
- Build and enhance Visualforce pages for legacy or specialized UI requirements, ensuring seamless integration with Salesforce data and controllers.
- Design and execute SOQL queries to efficiently retrieve and manipulate Salesforce data across various standard and custom objects.
- Create and manage Lightning Flows and Process Builders to automate complex business processes, reducing manual effort and enhancing user productivity.
- Developing and consuming APIs for external system integration.
- Using tools like Data Loader, ANT, and SFDX for deployment and migration.
- Experience with customer service and support features.
- Proficiency in managing users, roles, permissions, and configurations.
- Knowledge of scheduling, mobile workforce, and service appointment management.
- Salesforce Certified Platform Developer I or II and Application Architect preferred.