Associate Manager Infrastructure Services

DXC Technology

  • Noida, Uttar Pradesh
  • Permanent
  • Full-time
  • 21 days ago
Job Description:Capability -Network EngineerJob Level- EXPJob Profile -Educational Qualification : Degree in Computer Science or equivalentSkills – Technology LAN/WAN, IPAM, Load Balancer, Data Analyzer ( Packet & Flow Capturing)Certifications -AIS/ASE/MASE/CCIE /PCNSE/ CCSAExperience level- 8 to 10 years relevant experienceJob Description· Minimum of 10 years’ experience in L3/L4 network Support, Change and Problem management, Proven ability in learning and upgrading new technologies/technical skills. · create, edit, or remove a port rule; · perform basic Network load balancing commands: stop, start, suspend, resume, and drain; · administer TLS/SSL certificates including certificate installation, monitoring certificate status and certificate renewals; · integrate with DNS infrastructure in support of global server load balancing; · comply with Customer Load Balancing standards, policies and procedures; · troubleshoot performance issues related to load balancing, virtual server configura-tion tuning and/or performance; and · produce report on Load Balancing status and activities on a monthly basis. · Configured and troubleshooting the F5 LTM and APM and providing level 2 support for the customers. · Configuration and troubleshooting F5 LTM and providing level 2 and level 3 support for the customers. · Extensive hands on experience with BIG-IP 5000 and 2000 series. · Allocation and designing appropriate virtual IP for F5 ADC through IPAM InfloBox. · Licensing and provisioning of F5 modules such as LTM, GTM, VCMP (Virtual Cluster Multi Processing). · Extensively worked on code upgrades from v11.5.3 to v11.5.3 and downgrades from 12.0.0 to 11.5.4. · Extensively worked on virtual F5 LTM module on VMware for application testing. · Configured VCMP Host and created VCMP guests for Exchange and ACE migrations. · Created a high availability feature between the VCMP guests for different VCMP hosts. · Extensive knowledge in configuration via CLI (TMSH and advance shell). · Good knowledge on basic iRules scripting and debugging. · Creating custom profiles, health monitors, and also configuring SNAT pools, syslog and SNMP · Implementation of major application services with the iApps templates. · Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check. · Extensive knowledge and experience with hosting SSL certificates on F5 platforms. · Experience in managing the load balancers in a high-availability infrastructure. · Solid understanding and experience in managing Data center LAN· Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills · Good understanding (Of L3 Level) of Switching & routing protocols, and products like : HP/Nexus Switches, Checkpoint firewalls, F5 LoadBalacers, IPAM, DWDM, Data Encryptors, Netscout Packet Capture and Flow Analyzer · Management of onsite vendors - During implementation activity and day after support. · Escalation point for network implementation issues - Telco, Cabling, and Managed Service Vendor · Configure virtual LANS/ trunk protocols - Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network. · Deploy/implement end2end - Evaluate the architecture of End2end. Deploy End2end. Successfully monitor IT infrastructure from end to end. · Implement QoS features - Implement Quality of Service (QoS) features to enhance network performance. · Implement QoS to manage traffic - Implement Quality of Service (QoS) technologies that are available for managing traffic over a WAN connection · Cisco 3750X-48TS,Nexus 3548 ,C6880-X-LE ,C93240YC-FX2 · CATALYST WS-C3750E-48TD,CATALYST WS-C3750G-24TS-S,CATALYST, WS-C3750X-24T-S ,CATALYST WS-C3750X-48T-S,Cisco 3750X-24TS · Load balancer , F5, · BGIP 4000-LTM ,BIG-IP 1600 ,BIGIP 3600-LTM ,BIG-IP 4000 · WAN Optimizer · CX7070 ,Riverbed Interceptor ,SLC 8000 ,Steelhead 1050-H, · ITIL V3 Foundation Certification is desired Customer • Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues • Provides timely updates to customers/team members • Understands the criticality of cases and meets initial response time as defined in SLA • Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action. • Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made Operational Excellence • ITSM Process Compliance & Keeping all relevant documents up-to-date. • Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team.
  • Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution. • Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis. • Responsible for keeping the project SharePoint portal/file share up-to-date. • Documents the problem/resolution to allow for future reference in Knowledge Database • Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation. • Participate in regular delivery audits. • Document and maintain the standard operation procedures for the project. Finance • Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager • Achieve in technical competency through continues improvement and automation for reduction in man efforts. People • Co-operates and works well with others in the pursuit of team/project goals and effective inter personal behavior. • Responsible for maintaining high employee satisfaction and employee morale • Effective Verbal and Written communication
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