Application Processing Officer
The Education Group
- Hyderabad, Telangana
- Permanent
- Full-time
- Application Management: Oversee and manage the entire application process from initiation to completion. Collect, review, and verify all required documents (e.g., transcripts, recommendation letters, essays, test scores).
- Document Verification: Ensure all student documents are accurate, complete, and meet the university’s requirements. Follow up on missing or incorrect documents.
- Data Entry and Record Keeping: Enter student data into internal databases and track the progress of applications. Maintain meticulous records of all communications and documents.
- Communication: Act as the main point of contact for students regarding their application status. Liaise with universities, colleges, and educational institutions for updates and feedback on applications.
- Application Submission: Submit applications before deadlines and track the status of each submission. Ensure all submissions comply with institution and regulatory requirements.
- Follow-Up and Support: Provide students with updates on their application status and any next steps. Address any issues or concerns raised by students or institutions promptly.
- Compliance and Confidentiality: Adhere to data protection regulations and ensure confidentiality of student information.
- Reporting: Prepare regular reports for internal stakeholders on the status and outcomes of applications.
- Attention to Detail: Accuracy in handling documents and information is critical.
- Organizational Skills: Ability to manage multiple applications at different stages simultaneously.
- Communication Skills: Clear and professional communication with students, parents, and educational institutions.
- Problem-Solving Skills: Ability to identify and resolve issues related to document discrepancies or missing information.
- Tech Proficiency: Familiarity with application portals, CRMs, and office software like Microsoft Office and Google Workspace.
- Time Management: Meeting application deadlines and responding to student queries efficiently.
- Customer Service Orientation: Ensuring students feel supported and informed throughout the process.