Salesforce QA - Telecom

Pune, Maharashtra
Permanent
Full-time

16 days ago
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This role is for one of the Weekday's clientsMin Experience: 4 yearsLocation: PuneJobType: full-timeWe are seeking an experienced Salesforce QA professional with a strong background in the Telecom domain (OSS/BSS). The ideal candidate will bring expertise in CRM applications, product configuration, order management, and integration testing, ensuring high-quality delivery of B2B and B2C fixed and mobile services.RequirementsKey Responsibilities

Perform end-to-end testing in the Telecom OSS/BSS domain, including B2B/B2C fixed and mobile services.
Conduct Salesforce/CRM application testing with focus on product configuration, quote management, order placement, order management, case management, and account/contact management.
Execute integration testing and API testing for seamless system functionality.
Collaborate with stakeholders to analyze functional and technical documentation and derive detailed test plans, test cases, and test scripts.
Track and manage defects, create dashboards, and maintain defect lifecycle documentation.
Apply Agile methodologies (Scrum, Kanban) to ensure iterative and efficient testing cycles.
Lead QA initiatives by mentoring team members and fostering a culture of quality.
Coordinate effectively with cross-functional teams and stakeholders to ensure alignment on quality goals.

Qualifications & Skills

Strong background in Telecom OSS/BSS testing.
In-depth knowledge of CRM and billing concepts.
Hands-on experience in Salesforce QA and web application testing.
Proficiency in integration testing, API testing, and defect tracking.
Skilled in using tools like JIRA, Confluence, or similar project management platforms.
Strong leadership, communication, and interpersonal skills.
Proven ability to manage priorities, deadlines, and quality standards effectively.

Core Skills

Quality Assurance
Salesforce Testing
OSS/BSS (Telecom)
CRM Testing
API & Integration Testing

Weekday AI