Cluster Manager-Axis Bank-Bokaro
Aditya Birla Group
- Bokaro, Jharkhand
- Permanent
- Full-time
- Plan and achieve business targets through the team of FLS and SPs in the bank
- Ensure to increase SP Activisation and selling of greater NOPs through the Team of FLS for greater distribution of ABSLI products
- Ensure selling of right Product Mix as defined by the organisation to achieve overall business growth and profits.
- Identify and implement new business opportunities within the allocated area to enhance penetration
- Implement activities / programs designed at the organisational level to build great visibility, promote branding, and strengthen our relationship with the bank.
- Train and appraise the bank staff on ABSLI products thereby creating a mind space and easy recall for them.
- Ensure right method of business acquisition and absolutely 0 % mis selling
- Support the team of FLS on closing critical Sales call by demonstrating and mentoring them.
- Support and guide the FLS Team to ensure smooth functioning of the internal cross functional Teams and help them to overcome any roadblocks in policy logging and issuance
- Train the team of FLS to carry out end to end process of policy logging and issuance first time right to ensure speedy delivery and 0% leakage
- Establish efficient methods to respond to customer queries and maintain persistency levels.
- Enable Team to cross sell and Upsell ABSLI products as per the customer requirements
- Develop a Team who can support the bank in meeting their business targets
- Pay regular visits to bank branches and meet bank partners.
- Design differential strategies to gain mindshare and product mix basis the potential of the branch
- Help the Bank branches to increase their overall LI pie
- Liaison with our Regional and Zonal Training Team and ensure periodic product training and branding within the branch for bank staff as well as FLS Team
- Design and launch various contests and appreciation platforms for the bank staff to achieve higher engagement
- Review and Monitor Team’s performance daily, mentor the FLS in the Middle and Low Performance Bucket, encourage and motivate to do well.
- Co-create and implement recognition platforms in order to build a capable and motivated team within the Cluster
- Ensure to provide constructive and efficient feedback to the Team and boost their morale for sales
- To ensure performance spread in the Team, thereby creating opportunities for qualifying various R and R contests and initiatives as well as enabling team members to earn incentives and stay motivated.
- Manage expenses within allowable expense gap
- Plan and manage the renewals and ensure adequate focus is maintained by the sales Team on persistency
- Ensure Business Leakage is within allowable limits.
- Focus and Monitor Product Mix within the Circle, to achieve Channel Targets