Company Overview Hotel Bliss Tirupati is a well-established hotel that has received 5 A.P. Tourism Awards and 1 India Tourism Award. With a team of 51-200 employees, we are dedicated to providing a memorable experience to our guests. Our company headquarters is located in Tirupati, Andhra Pradesh, India, and we belong to the hospitality industry. Job Overview We are seeking a skilled Front Office Associate to join our team at Hotel Bliss Tirupati, a leading 3 Star Category Hotel in Temple Town, Tirupati. As a Front Office Associate, you will be responsible for providing exceptional customer service to hotel guests and assisting with various front desk operations. This is a full-time position based in Tirupati, Andhra Pradesh, India, with a junior level requirement of 1 to 3 years of experience. Qualifications And Skills 1 to 3 years of experience in a similar role, preferably in the hospitality industry Excellent communication and interpersonal skills Strong customer service orientation Proficient in using computer systems and hotel software Ability to handle multiple tasks and prioritize effectively Attention to detail and accuracy Positive attitude and willingness to learn Fluency in English and local language is required Roles And Responsibilities Welcome and check-in guests, ensuring a smooth and efficient process Provide accurate information to guests regarding hotel facilities, services, and local attractions Handle guest requests and complaints in a professional and timely manner Assist with guest check-out, including processing payments and issuing receipts Maintain a clean and organized front desk area Coordinate with other hotel departments to ensure guest satisfaction Maintain knowledge of hotel policies and procedures Handle telephone calls and reservations in a courteous and efficient manner Assist in the preparation of daily reports and other administrative tasks