Data Analyst II - HR

Mumbai, Maharashtra Powai, Maharashtra
Permanent
Full-time

1 day ago

Job Description:ABOUT GENERAL MILLSWe make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerateus into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check outGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check outWe advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.JOB OVERVIEWFunction OverviewThe Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the providedPurpose of the roleThe Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to work in General Mills’ D&T organization! This role will be responsible for configuring and supporting Infor WFM/Workbrain and other Time/Attendance systems. This role is expected to demonstrate high proficiency in system knowledge/configuration, problem solving, process/data analysis, and communication skills. This role will work collaboratively across teams to provide recommendations on aligning technical solutions to business opportunities. The shift timing for this role is 3:00PM to 12:00AM.KEY ACCOUNTABILITIES

Responsible for the maintenance, monitoring, uptime, availability and operational health of operating systems.
Expertise in Infor WFM (formerly Workbrain) time management systems and processes, time clock equipment, and a basic understanding of SAP ERP, Workday HCM master data and payroll interfaces.
Support field and corporate employees with timecard issues.
Work with the payroll support team and payroll processing team to oversee the weekly payroll file imports into Workday and troubleshoot problems which occur in the various import processes.
Support the daily demographic and job change files from Workday into WFM/Workbrain and Kronos/Ready.
Oversee the WFM/Workbrain and Kronos/Ready system import/export process.
Assist with the WFM/Workbrain and Kronos/Ready upgrades and connected data strategy.
Maintain documentation for data import and export processes.
Run ad-hoc reports and queries as reporting needs arise and analyze data for accuracy/consistency.
Coordinate efforts of developers and vendor technical support for new functionality or upgrades.
Assist with the application of patches and service packs as necessary.
Work with technical support to resolve application and server related issues.
Work with other D&T members to produce the proper documentation and testing needed for upgrades and audits.
Identify, consider and alert others of down-stream/cross-stream impacts of change
Production support and configuration of Infor Workforce Management (WFM) application.
Design, Build, Test and Deploy WFM/Workbrain and Kronos/Ready Time and Attendance module solutions.
Develop customizations using WFM/Workbrain APIs.
Report Product/Core issues to Vendor/Client and coordinate for solution.
Interaction with management, functional team leads, business analysts, project managers, and other developers, along with internal customers to understand requirements and develop according to business requirements.
Responsible Tier 2&3 Analyst for managing outages and Incidents involving WFM/Workbrain and Kronos/Ready.
Supports time clock connections to WFM/Workbrain and Kronos/Ready
Coordinates and tests related infrastructure changes.

MINIMUM QUALIFICATIONS

6-8 years of overall experience with 4+ years of relevant experience in Time and Attendance Systems.
Bachelor’s/Master’s degree or equivalent preferred
Experience working with Infor WFM/Workbrain
Strong problem-solving abilities and attention to detail
Can do, positive attitude and commitment to a team delivery approach
Strong relationship management skills
Excellent stakeholder management skills
Good command of English, both spoken and written.
Good communication skills when dealing with all levels in day-to-day business.
Willingness to be flexible with schedule when needed.
Highly motivated and motivates team members.
Willingness to be a coach or mentor to other team members.
Inquisitive – actively follows new technologies on their own.
Engaging/personable.
Influencing skills.
Expert level knowledge of Infor WFM
Basic level knowledge of Kronos/Ready/UKG & Advanced Reports

PREFERRED QUALIFICATIONS

WFM/Workbrain (Infor) certification
Experience with UKG/Kronos/Ready
Experience with Time & Attendance modules
Experience with Scheduling modules/systems
Business knowledge of other technologies/third party software that integrates with Workday and SAP

General Mills

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