Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.Role summaryJoin athenahealth in Pune, India as Senior Member of Technical Staff focused on building and operating backend services that support provider clinical documentation workflows. In this role, you will design, implement, and continuously improve production systems using modern Java and cloud-native technologies, with strong emphasis on scalability, performance tuning, and reliability. You will report to the Engineering Manager.Team summaryOur team builds solutions that help providers complete clinical documentation with less manual effort during patient encounters. We focus on backend capabilities that power workflows aiming to reduce documentation burden, minimize interruptions during visits, and help preserve a more natural conversational flow. We design and deliver these capabilities with reliable, scalable engineering practices, continuously improving accuracy, usability, and operational robustness. As a Senior Member of Technical Staff, you will contribute to the engineering foundations and execution details that ensure these workflows perform well, scale effectively, and remain dependable in production.Essential Job Responsibilities· Develop backend services and APIs using Java with Spring and WebFlux, ensuring clean architecture and maintainable code.· Design data and caching strategies using Redis to improve latency and system responsiveness.· Build cloud-native solutions on AWS, integrating with Aurora for data persistence.· Deploy and manage containerized workloads on Kubernetes to ensure consistent runtime environments.· Implement and improve CI/CD pipelines to support frequent, safe, and reliable releases.· Tune system and application performance through monitoring, profiling, and performance fine tuning.· Troubleshoot production issues using structured diagnostics, logs/metrics, and root-cause analysis.· Scale services by applying sound engineering practices for capacity planning, reliability, and throughput.· Apply AI competency by using AI-assisted approaches (e.g., code review helpers, log summarization, and test-generation ideas) to accelerate debugging and performance investigations, and by sharing actionable findings with the team.Additional Job Responsibilities· Collaborate with product and engineering partners to refine technical requirements and delivery plans.· Review designs and code changes to maintain quality, readability, and operational safety.· Contribute to technical documentation, runbooks, and system improvement proposals.· Participate in operational readiness activities (incident response support, post-incident follow-ups).· Mentor teammates through practical guidance on backend patterns, reliability practices, and tooling.· Support ongoing improvements to observability (metrics, tracing, alerting) and operational workflows.Expected Education & Experience· 3 to 5 years of professional experience building production backend systems.· Strong proficiency in Java and backend development fundamentals.· Proven expertise with Spring and Spring WebFlux.· Hands-on experience with Redis for caching and performance optimization.· Experience with AWS services, including Aurora for data storage.· Practical experience with Kubernetes for deployment and operations.· Experience implementing CI/CD pipelines (build, test, deployment automation).· Demonstrated ability in performance fine tuning and performance troubleshooting.· Proven experience with troubleshooting and root-cause analysis in production environments.· Experience scaling backend services to handle increased load and usageAbout athenahealthOur vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.What we can do for you:Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.Learn more about our culture and benefits here: athenahealth.com/careers
