Sr. Associate - Process Excellence - Software Quality Assurance (SQA) Job

• Understand Integrated Management System in-line with ISO 9001, ISO 27001 and CMMI Level 5.
• Establish project defined process in-line with client requirements and IMS.
• Conduct Facilitations, internal Audits, configuration audits & release audits and publish respective reports.
• Collection and Verification of project metrics on monthly basis.
• Support Project Managers on Quantitative Project Management.
• Plan and schedule internal Audits.
• Analyze internal audit findings on Quarterly and Yearly basis to identify CAPA.
• Identification of IMS changes / Improvements and incorporate changes to IMS.
• Establish PPBs and PPMs at organizational level by using SQC techniques and Regression models.
• Participate in Project / Quality Management Reviews
• Conduct trainings and perform workshops at Organizational level.
• Communicate with internal / external customers.
• Accountable for assigned responsibilities.

• Has basic knowledge (awareness) of process definition concepts and terminology.
• Have Limited experience in defining processes, and require guidance and support to effectively document and communicate process flows.

• Basic understanding of Process Excellence and Quality Management.
• Can identify basic concepts and terminology related to quality management, such as key performance indicators (KPIs), quality control tools, and statistical process control (SPC).

• Solid working knowledge of Process Excellence standards and models.
• Has thorough understanding of one or more quality standards and process models.
• Have practical experience in applying them to real-world scenarios and have achieved measurable results.

• Possess a deeper understanding of facilitation methodologies.
• Has experience of project process definition, conducting facilitations for the projects and sharing the reports.

• Have solid understanding of the audit process and can conduct audits with minimal supervision.
• Provide comprehensive audit reports and recommendations for improvement.

• Has good understanding of process management concepts and terminology.
• Demonstrates the ability to execute and improve processes independently.
• Can analyze and identify process gaps, propose solutions, and implement process changes under supervision.

• Practical experience in using basic measurements and improvement tools and techniques on the project.
• Can collect data and use basic analysis to identify opportunities for improvement and make recommendations in projects.

• Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

• Participates in team activities and reaches out to others in team to achieve common goals.

• Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

• Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.

• Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

• Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture

YASH Technologies