
Software License Management Support analyst, AS
- Bangalore, Karnataka
- Permanent
- Full-time
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
- Support the Global Head of Software Management Operation in managing and controlling license management capability within DB
- Administer multiple vendor portals by performing activities such as assigning, revoking, and reassigning licenses while ensuring licensing rules are met
- Resolve requests within agreed SLAs
- Act as a liaison between internal stakeholders and vendors/resellers on various licensing subjects
- Act as the first line point of contact for all software licensing related topics and questions for various internal stakeholders
- Periodic review and update of Software License Management processes and procedures
- Work with internal stakeholders to optimize cost and maintain software compliance
- Ensure all software packaging requests are registered with a corresponding software license entitlement or evidence of rights to use
- Prepare various reports to communicate license and software deployment status to different stakeholders
- A strong background in banking or similar complex large organization (at least 3-5 years in the industry)
- Previous experience in Software License management for both commercial and Open-Source Software
- Understanding of software packaging and deployment processes
- Strong understanding of Software contracts and licensing rules
- Able to work well under pressure and to manage multiple activities at the same time
- A detail-oriented person
- Excellent communication skills and fluency in both written and verbal English
- A good understanding of the complexities around working in distributed global teams
- A results & customer oriented individual who is keen to learn new things, enjoys working in a fast paced environment with competing and alternating priorities and maintains a constant focus on delivery.
- Collaborative, team player and team lead
- Calm and productive under pressure, able to manage timelines and priorities
- Self-confident and prepared to challenge the status quo
- Resourceful with an innovative approach to problem solving
- Knowledge of Software License Management will be an advantage
- Strategic thinker with strong problem solving and detail orientated analytical skills
- Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed
- Strong stakeholder management skills
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs