
Lead Software Developer
- Pune, Maharashtra
- Permanent
- Full-time
Zscaler Secure Internet Access: Implement, manage, and support the Zscaler Secure Internet Access platform, products, and features to ensure secure and effective internet access for both internal customers, applications, and cloud-based infrastructure.
- Firewall Support: Manage and support state-of-the-art NGFW layer 7 firewalls; including policy design/configuration, rule optimization, and troubleshooting.
- DDoS Protection: Implement and manage DDoS protection solutions with cloud scrubbing technology.
- Remote Access Technologies: Support and manage advanced remote access technologies to ensure secure connectivity for remote users.
- Incident Response: Collaborate with the Digital Perimeter Security team to respond to security incidents, ensuring swift and effective resolution.
- Documentation: Maintain accurate and up-to-date documentation of security products, configurations, policies, and incident response procedures.
- Collaboration: Work closely with other IT and security teams to ensure seamless operation and integration of security tools and practices.
- 10+ years of networking experience with included support focus that includes network infrastructure, Data Center technologies, and Cloud compute.
- Network troubleshooting skills, including the use of Wireshark and other network tools with a strong focus on reducing MTTR to identify problems.
- SSL, HTTP/HTTPS troubleshooting via browsers (performance and errors).
- Knowledge of IPv4/IPv6routing, DNS, load balancing, PAC files, proxies, and other layer 2- 7 concepts.
- Experience with AAA systems such as LDAP, MS AD, ID tokenization (SAML/OAuth), etc.
- 10+ years of cybersecurity experience
- 2+ years of data loss prevention (DLP) experience.
- GRE and IPSec tunnel setup and troubleshooting.
- General firewalls and packet filtering experience and troubleshooting.
- DDoS support experience.
- Network or security certifications such as CISSP, PCSAE, PCCSE, CCNP, CCIE, etc.
- Experience with Zscaler Secure Internet Access platform.
- Familiarity with cloud security principles, support, and practices