Netsuite Administrator

• Collaborating with Stakeholders: Engage actively with internal teams to define project scopes, establish deliverables, and ensure alignment of expectations throughout each phase of the lifecycle.
• System Configuration and Maintenance: Manage the configuration of NetSuite to meet business requirements, including setting up user roles and permissions, customizing forms, and maintaining lists and records.
• User Support and Training: Provide ongoing support to NetSuite users, addressing system issues and training employees on how to use various features effectively.
• Managing System Upgrades: Coordinate with the IT team to implement system upgrades, ensuring they are completed smoothly and without disrupting business operations.
• Monitoring System Performance: Regularly monitor and review system performance, identifying opportunities for improvement and implementing solutions to enhance functionality and user experience.
• Data Integrity and Security: Ensure the integrity and security of NetSuite data through regular audits, compliance checks, and coordination with security teams.
• Developing Reports and Dashboards: Create and manage reports and dashboards that provide insightful business analytics to help stakeholders make informed decisions.
• Documenting Processes and Policies: Maintain thorough documentation of all system processes and policies to ensure consistency and provide a reference for training and troubleshooting.

• Facilitating Change Management: Lead change management initiatives related to NetSuite, ensuring that changes are implemented effectively and are well-received by users.

• Recommending SaaS Solutions: Evaluate and integrate complementary SaaS solutions to boost the capabilities of NetSuite, focusing on enhancing system functionality and user experience.
• Working in M&A Environments: Address and manage the unique challenges associated with mergers and acquisitions, adapting systems and processes as necessary.

• Experience: A minimum of 5 years of experience in NetSuite administration, with exposure to SuiteProjects, ZAB Billing, and tax localization tools like Avalara preferred, but not mandatory.
• Interpersonal Skills: Strong communication and interpersonal skills, capable of working effectively with various departments and fostering a collaborative environment.
• NetSuite Platform Expertise: Solid understanding of NetSuite functionalities necessary for effective system administration, including user management, security, and data analytics.
• Problem-Solving Skills: Strong analytical and problem-solving skills, capable of diagnosing and resolving system issues promptly.
• Project Management: Experience with project management principles, able to manage multiple priorities and tasks in a fast-paced environment.
• Training and Development: Ability to develop and deliver training materials and sessions to help users understand and utilize NetSuite more effectively.
• Understanding of Business Processes: Knowledge of key business processes and how they integrate with NetSuite, particularly in finance and operations.
• Technical Skills: Familiarity with basic programming and database management, beneficial for troubleshooting and making minor system modifications.
• Security and Compliance: Awareness of data security and compliance standards applicable to NetSuite and the ability to implement these standards effectively.
• Adaptability: Flexibility to adapt to new technologies and changes in business requirements, maintaining a proactive approach to system management.

• Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
• Annual Leave – 20 days of annual leave, plus public holidays
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7.
• Personal Growth – We’re committed to enabling your growth personally and professionally through development programmes.
• Life Insurance - 2x annual salary
• Personal Accident Insurance - providing cover in the event of serious injury/illness.
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success.

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