AMEA Digital Expert QC & HSE

Sanofi

Hyderabad, Telangana
Permanent
Full-time

17 days ago

At Sanofi Consumer Healthcare, we have one shared mission – we work passionately, every day, to ‘serve healthier, fuller lives’ now and for the generations to come.In order to do so, we strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view.Everything we do is centered around people’s interests – our consumers, our customers, healthcare professionals, and our employees – across the world.We are building loved brands that serve 1bn consumers worldwide, through our key platforms: Allergy, Physical & Mental Wellness, Pain, Digestive Wellness and Cough, Cold & Flu.We aspire to become the best Fast Moving Consumer Health (FMCH) company In & For the world and we aim to build a work environment where people can thrive, grow, enjoy and be at their best.Our Team:Reporting solid line to the Digital AMEA M&S (Manufacturing & Supply) Lead and a dotted line to Product Lead for Quality and HSE, this position will support the AMEA CHC Quality and HSE Organization(s), including support of applications and infrastructure for Chromatography (e.g. Agilent Open Lab), Stability (e.g. Novatek) and instruments. The geographical scope includes the support of CHC M&S operations in AMEA region which covers:

Manufacturing: 4 manufacturing sites and all activities carried out across AMEA
Development Center: three development centers (Australia, Japan and Vietnam)
AMEA CMO – External Manufacturing: securing activities for External CMOs managed from the Singapore Hub
SC Distribution: three domestic Distribution Center (Japan and Tunisia)
SC AMEA: all supply chain regional operations (mostly customer service and logistics) – 14 Main markets and 35+ Distributors

The Functional Expert will be integrated in the CHC Digital Quality Management team, which is managing the Quality & HSE solution portfolio, roadmap and projects globally for CHC GBU. This mainly includes Veeva Vault QMS and SAP EHS solutions and the integration layer with the existing and future solutions for integrated functions (i.e. Manufacturing ERP, Procurement, Laboratories, Analytics).The Functional Expert mandate is:

Act as the intermediary between the business and Digital, using a deep understanding of business processes and technology to help business stakeholders achieve their desired outcomes
Deliver Functional or /and Technical analysis and expertise for Quality management solutions for Projects, Products or Solution within their area of expertise. S(H)e also leverages specialized, functional, or technical expertise for solving complex functional or technical problems as individual or as team member.
S(H) leads and executes Functional /Technical expertise all along the lifecycle (plan, design, build, run) of Digital Product belonging to his/her domain of expertise

The Functional Expert main responsibilities are:As intermediary between the business and Digital:

Identify and analyze business needs and coordinate between stakeholder groups to address them and deliver prompt, efficient, quality service
Create prototypes and co-design innovative solutions.
Work with Digital and Business stakeholders to elicit high-level requirements and capture business needs; understand the customer journey and define user requirements.
Engage with Digital and Business stakeholders and influence project decisions; assess the risks of various solutions and prioritize competing business demands.
Promote architectural consistency and usability standards; define and execute test cases.
Identify opportunities for business-led delivery; coach employees to make use of technology and information
Leverage data and facts to identify patterns, uses judgment to form conclusions that may challenge conventional wisdom, and focuses on the issues to identify high leverage intervention points and strategies
Proactively monitor industry, functional, and technology trends
Act as business escalation point for operational issue for his domain
Coordinate Roadmap delivery with our partners including incremental improvement
Analyze, document and test program development, logic, process flows and specifications
Document training materials for the product area
Deliver training to the end users, deployment and support teams
Ensure on : time/scope/quality & cost delivery of Features
Collaborate proactively inside the extended team (Design, Deploy, User & Business community)
Support the analysis and resolution of solution issues as part of the third level sustain
Design business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value
Work with Digital Product Managers to define the minimum viable product (MVP) that satisfies the business need
Identify gaps in existing functionalities, options for improvement and opportunities for process automation
Ensure that Role design/change (security & compliance) will be consider during the solution design
Communicate the solution Business Value
Partner with business and Digital to elicit, analyze, translate, and document business requirements, pain points or opportunities into Digital requirements

As functional / technical expert of the solution :

Ensure End to End delivery in his/her area of expertise
Acts as Authority for his/her domain of functional / technical expertise
Owns standards and practices related to his/her domain of functional/technical expertise
Provides and guarantees a broad and strategic vision and understanding of a given domain of functional/ technical expertise particularly by conducting regular studies and watch campaigns
Owns training in his/her functional/ technical domain
Ensures that Digital Products/Solution/Computerized systems meet all controls to address applicable quality, regulatory (Data Privacy, GxP, SOX, etc.) and cybersecurity requirements and be responsible of deliver/validate compliant documentation on his domain of expertise
(S)He will ensure compliance with the architecture standards and guidelines and ensure the correct interface between applications under the scope of responsibility.
Proposes total cost of ownership optimizations for his/her functional / technical domain of expertise
Support Sanofi for audits and inspections involving computerized systems
Contributes actively to Operational excellence: facilitating risk management and conducting/contributing to Problem root causes analysis , act as L3 support on her/his domain of expertise
Provides inputs for selection purpose and/or performance monitoring concerning Statement of Work (SOW) with vendors and subcontracting partners
Proactively upskill on the domain: develop sustainable functional competencies to support the business and develop expertise in the technical solution configuration (i.e. Veeva or SAP EHS)

On both business area / domain of expertise:

Contributing to implementation of sustainable action plans
Contribute to the product roadmap implementation: deployment of the solution on new sites (fit gap analysis, design, build, test, cutover), implementation of new functionalities

About you

Experience:

Experience in industry or consulting in Quality Management area
Experience in pharma or consumer goods industry or Information Technology department as a major differentiator
Full cycle project implementation in Quality Management.
Soft skills:

Strong written/spoken communication with ability to articulate advanced supply chain concepts
Results and processes oriented with analytical mind-set
Dynamic, creative and receptive to new ideas
Team working ability and mindset
Transversal collaboration
Business Acumen
Problem solving
Willingness to learn and put “hands-on” in technical topics
Cultural traits / Play to Win Behavior

Push to go beyond the level we have operated until now: constantly challenge the status quo focusing on the priorities that will deliver the best outcomes and letting go what won’t: be intolerant to mediocracy, believe we can and must do better and aim at higher but never at the expenses of our values and judgment.
Put the interest of the organization ahead of own of those of his/her team: consider both short- and long-term impact of decisions; puts collective and global goals above individual or local goals; share resources and capabilities with those with the greatest need and impact; enable decision making at appropriate level.
Taking action and don’t wait to be told what to do: take smart and informed best bets with the information at hand and anticipate the consequences of her/his actions; use personal judgement and others’ advice to make bold and impactful decisions which move us forward
Role model our 4 values: teamwork, integrity, respect, courage

Technical skills:

Information technology knowledge and mindset
Expertise of Chromatography and Stability applications and functions
Exposure to SAP EHS Module such as specification management
Exposure to Veeva QMS modules
Exposure on application integration process points with execution systems (SAP, LIMS)
Quality Management business process
Application Design and integration
Agile practices as a plus
Infrastructure engineering as a plus
Continuous improvement as a plus

Pursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.Watch our and check out our Diversity Equity and Inclusion actions at !Pursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our and check out our Diversity Equity and Inclusion actions at !

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