Accountability & Responsibilities of Role: - Make outbound calls to prospective customers from provided databases or marketing-generated leads. - Understand customer needs and qualify leads to pitch appropriate products or services. - Address objections and convert cold/warm leads into confirmed sales or scheduled follow-ups. - Accurately document customer interactions and outcomes in the CRM system. - Consistently meet or exceed daily, weekly, and monthly sales targets and performance KPIs. - Conduct timely follow-ups through calls, emails, or messaging platforms to nurture leads and close deals. - Ensure a high standard of customer service throughout the sales process to encourage satisfaction and retention. - Stay informed on product features, promotions, industry trends, and competitor offerings. - Cross-sell additional products or services based on customer needs and interest to maximize sales opportunities. Position Requirements: Educational Background: - Bachelor's degree in business administration, Marketing, Communications, or a related field (preferred).Work Experience: - 1-3 years of experience in outbound calling, tele sales, or inside sales. - Experience with CRM systems and sales tracking tools. - Preferred exposure to B2C or B2B tele sales in industries such as telecom, education, finance, SaaS, or insurance. Technical/Industry Skills: - Strong communication, persuasion, and negotiation skills. - Target-driven with a high level of self-motivation and resilience. - Multilingual abilities are a plus. (ref:updazz.com)