Account Manager - Maharashtra & Goa, Pharma, CRO & Clinical Research Labs

Actylis

  • Pune, Maharashtra
  • Permanent
  • Full-time
  • 23 days ago
Actylis is a leading manufacturer and supplier of critical raw materials and performance ingredients serving the Life Sciences, Specialty Chemicals, and Agriscience industries. We offer standard and custom ingredients through our rapidly growing portfolio of GMP and non-GMP facilities worldwide, and further choice through our strong sourcing hub network. This unique hybrid option blending manufacturing and global sourcing, combined with more than 75 years of sourcing and distribution experience makes Actylis the Partner of Choice. Position Summary This position is responsible to generate the demand for the Specialty Lab Chemicals products focused on Pharma, CRO & Clinical Research Labs segment. Key aspects of role and responsibility include retention of the existing customers, generate new customers leads through regular visits and follow-up to meet the sales objectives, convert leads / opportunity to confirmed orders, and sustain relationships with customers and manage channel partners to achieve the set goals. Responsibilities will include: Drive sales of company's lab chemical products per assigned targets in large and mid scale pharmaceuticals companies, CROs, Research Laboratories, Diagnostics and Testing customer segments where such products are used for research, application, or other business purposes Develop and grow the commercial relationships with assigned customers and work towards increasing the wallet size with existing and newly acquired customers over time Update customer data from time to time in CRM, submit activity and results reports, such as daily call reports, weekly work plans, monthly and annual account analysis Manage existing accounts, obtain orders and identify market opportunities through meetings, networking and other channels and create execution path for result achievement (proficient in Plan, Organize, Execute, Review) including the including the distribution channel Collate market feedback on competitors' activities such as product offerings, prices, new products, delivery schedules and provide inputs to sales leadership team for review of company's strategy and approach Meet existing and potential clients and build positive relationships and pipeline of opportunities Effectively manage the channel partner network by implementing organizational guidelines Resolve customer complaints within the set timelines Required Education, Experience & Knowledge Education: Graduate / Postgraduate in Science, MBA is an added advantage Minimum 2-3 years of work experience in handling specialty chemicals portfolio Prior experience in life science / pharma industry is recommended Competencies & Skillsets - Functional / Technical Ability to deliver sales goals consistently Knowledge in working with CRM tools for sales force effectiveness Business development mindset through identifying target set of customers and executing agreed plans Ability to manage, identify and establish the channel network Team work Competencies & Skillsets - Behavioral Customer intimacy: Ability to understand what value customer wants and how it can be delivered Simplify & Act with urgency: Critique existing practices / systems for ease of implementation and be responsive Global mindset: Individual qualities, communication skills, and actionable knowledge that influences multicultural individuals, groups, and organizations Act as owner: Demonstrate ownership of resources and decisions, be empowered to drive business outcomes Adapt to change: Comfort of working in ambiguous and rapidly changing work environment, displaying willingness and positive attitude Supervisory Responsibilities N/A

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