System Support Analyst
- Gurgaon, Haryana
- Permanent
- Full-time
Milliman is among the world’s largest providers of actuarial and related products and services. For over 75 years, we have been delivering market-leading solutions in the areas of employee benefits, healthcare, insurance, and financial services. With more than 2,000 professionals across the globe, Milliman is known for innovation, integrity, and excellence. We invest in continuous learning, diversity and inclusion, and community impact, making Milliman a great place to grow your careerKey Responsibilities
- Act as the first point of contact for application/product-related issues and user queries.
- Run SQL queries, manage data loads, and perform data manipulations for reporting.
- Troubleshoot software, application, and connectivity issues including client FTP sites.
- Follow support procedures, escalate issues as needed, and document resolutions.
- Contribute to automation and process improvements.
- Bachelor’s degree or equivalent experience.
- Strong knowledge of Microsoft SQL, Windows Server, IIS, and basic networking.
- Excellent problem-solving and communication skills.
- Ability to multitask, prioritize, and work in a dynamic environment.
- Customer-focused with strong attention to detail.
- Experience in application support within Employee Benefits domain.
- Familiarity with automation/scripting tools.
- Strong collaboration and adaptability in a fast-paced setting