Customer Care Executive
Danaher
- New Delhi
- Permanent
- Full-time
- Efficiently handle the entire tender submission process (includes Government/private/ GEM tenders)
- Prepare necessary documents, ensuring accuracy and compliance with tender requirements.
- Keeping track of tender data by updating tender tracker file.
- Obtain quotes from vendors for local items.
- Compare and evaluate vendor quotes for optimal pricing and terms.
- Initiate and process purchase orders (PO) for approved vendors.
- Facilitate timely payments to vendors, ensuring adherence to payment terms.
- Manage the end-to-end order-to-cash process efficiently.
- Process customer orders accurately and in a timely manner.
- Handle invoicing, ensuring accuracy and timely delivery to customers.
- Address and resolve customer inquiries and issues related to orders and invoices.
- Maintain database of All orders in existing system as per requirement.
- At least 4-5 years’ experience in sales support.
- Degree in any field.
- Ability to handle tender submissions, including document preparation.
- Experience in local item procurement, vendor management, and purchase order processing.
- Proficient in handling the end-to-end order-to-cash cycle.
- Advantageous to have knowledge of SFDC, ERP Navision, and GEM tender submission (Government e procurement portal)
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational and multitasking abilities.
- Customer coordination
- Attractive Benefits Package
- Competitive Salary
- Continuous training, support and focus on your personal development.
- Excellent Support team to achieve your Goal.
- Diverse and well-tuned work culture with effective carrier growth planner.