Customer Service Officer
- Jaipur, Rajasthan
- Permanent
- Full-time
Weightage 100 %
SNO. OBJECTIVE WEIGHTAGE KEY PERFORMANCE INDICATOR Annexure
1 Sales Objectives 10% Actual Disbursement Vs Objectives As per annexure 1
2 Repayment efficiency in X bucket so as to reduce the OD in the branch 30% X Bucket Efficiency As per annexure 2
3 Receipting (management of RO/RE field collections) 20% FRO Audit Report As per annexure 3
4 Ensure compliance to statutory requirements of the branch - registers and displays of charts/posters. 20% FRO Audit Report As per annexure 3
5 Welcome call report - customer contact number 10% Welcome Call Report As per Annexure 4
6 Self Development 10% Training mandays for self As per annexure 5