M80L0:Snr Mgr Customer Care

New Delhi
Permanent
Full-time

28 days ago

What can you expect as a FedEx team member?

Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal OpportunitiesOur greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities." Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"Company: INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.City:New DelhiScheduled Weekly Hours: 48Worker Type: RegularPosting Start Date 7-Aug-2025Posting Close Date: 5-Feb-2026Job Family: FXE-MEISA: Senior Manager Customer CarePosition Summary:Grade : 15"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"To effectively manage a team, including managers within assigned departments and/or locations. Ensures that department and/or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensure that all activities are in line with company goals and regulatory requirements. Responsibilities may be within country or across numerous countries.Interpersonal Skills;Written & Verbal Communication Skills;Planning & Organizing Skills;Presentation Skills;Leadership Skills

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