Hotel Manager

• Lead and inspire a diverse team of hospitality professionals, fostering a culture of excellence and innovation
• Oversee daily operations of all departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance
• Develop and implement strategies to enhance guest satisfaction and loyalty
• Manage the hotel's financial performance, including budgeting, cost control, and revenue optimization
• Ensure compliance with all relevant health, safety, and environmental regulations
• Collaborate with Sales & Marketing teams to develop and execute effective promotional strategies
• Implement and maintain high standards of service quality and cleanliness throughout the property
• Analyze performance metrics and guest feedback to identify areas for improvement and implement solutions
• Foster relationships with key stakeholders, including guests, corporate clients, and local businesses
• Stay abreast of industry trends and implement innovative practices to maintain a competitive edge
• Manage crisis situations and resolve complex guest issues with professionalism and efficiency

• Bachelor's degree in Hospitality Management, Business Administration, or a related field
• Minimum of 7 years of experience in hotel management or related roles, with a proven track record of success
• Demonstrated leadership abilities with experience in managing large-scale hospitality operations
• Excellent communication and interpersonal skills, with the ability to engage effectively with guests, team members, and stakeholders
• Strong financial acumen, including experience in budgeting, cost control, and revenue management
• Luxury and Lifestyle backgound
• In-depth knowledge of all aspects of hotel operations, including front office, housekeeping, food & beverage, and general management practices
• Analytical mindset with strong problem-solving and decision-making abilities
• Detail-oriented with excellent organizational skills and the ability to multitask in a fast-paced environment
• Understanding of revenue management principles and pricing strategies
• Knowledge of health, safety, and environmental regulations in the hospitality industry
• Familiarity with local hospitality regulations and cultural norms in Mumbai and India
• Multilingual skills, with fluency in English and Hindi; additional Indian languages are a plus
• Flexibility to work varying shifts, including evenings, weekends, and holidays as required
• Innovative thinker with a passion for delivering exceptional guest experiences and driving continuous improvement

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Morgans Originals